$33,425 repair bill denied by Alfa warranty 16426 Views243 RepliesJump to LatestStevlio tri black Discussion starter· Aug 19, 2022 Posted earlier saga of “overheating” Stelvio Quadrifoglio. To catch you 15 minutes after leaving house high temp warning came on and then went off, car was running fine no actual signs of a bot engine. Towed to dealer. First they said it was sensors, 2 weeks later they said was a bad thermostat, 3 weeks later they said blown head gaskets. Then they said I needed to prove oil changes. I did my own. Produced oil and filter purchases receipts for 10k (10/2020) and 20k (2/2022) changes. Alfa warranty got back to me a week later stating they are denying claim
“After review with BC/RAM PTSC is declining the engine warranty due to a lack of proper maintenance. Customer was ~20 months into service before the first oil change may have been performed - no actual date or mileage supporting the oil/filter change. Only one material receipt for online oil change kit purchased late Feb. 2022. No oil change history on Carfax. This will show reject for a lack of proper maintenance. Vehicle will be restricted for engine warranty monitoring. “
我的车是2018年的volkswagen
修车的原因是警示灯亮了几个星期了,提醒需要检查coolant,我一直拖到昨天才去。
昨天早晨如约开车去一个专修德系车的修车铺,下午修车铺打来电话告诉我坏消息说他们发现 1,coolant完全干了;2,引擎机油和水混在了一起; 3,他们估计引擎已经被严重损坏需要换一个新的引擎,如果需要确认那么得拆开引擎,可能需要花费两天。
他们给车加了水用来给引擎降温。
前台告诉我最好少开这个车,而且要注意观察车的温度计上的温度,不能让温度太高,否则会造成引擎更大的损伤。每天早晨用车之前要打开车盖检查水箱保证有足够的水。而且引擎温度高时千万不能打开前车盖,否则有起火的危险。没收我的钱。我心惊胆战地开车回家。回来感觉这个车不能要了,得抽时间去看车去。
回家查了上个贴子下各位热心车友的回复,提醒了我,我就预约了我每年车检去的DEALER。
今天一早开车过去,他们下午打电话过来说coolant好好的,没有漏,也没有干,也没有水油混合,引擎也没有损伤。
好消息是他们告诉我我的车的引擎还在保修期内,引擎保修期是6年,7万5千里以内,我的车5年,里程刚过一多半。
他们唯一发现的问题是引擎油泄露,需要换一个零件。没听懂是什么零件。
检查引擎可以这么快出结果吗?德系修车铺不是说需要两天吗?
他们不是在帮volkswagen公司省一个引擎吧?为什么说法和修车铺差这么多?
修车真的是需要多走一家。
希望无大事,祝好运。
有液位感应器,当冷却液液位接近底部,即所谓”干“了,也就是你说的冷却液报警灯会亮。
如果是正常保养,一个换油间隔出现大幅冷却液液面下降会没有问题?而仅仅是无关痛痒的轻微漏油?
顺便说一声,保修是有条件的。
希望有个好结果。
换之前要先给你一个报价单,确认换的是vw 认可的冷却液,机油,油滤,和那个零件,然后价格是多少。
如果那个地乐没有vw 的授权,那么恐怕需要找一家有授权的修车行来做,因为涉及引擎保修。
很可能是Oil cooler VW通病;你可以把收据发上来;
我猜冷却水可能漏的也没有那么严重。
小心烂车行了,找的时候可以看看Google上的评级和反馈
一辆板车刚好尾随,拖回家 - 水泵爆了。
朋友的一辆3系在路上猛然水温聚升,也是水泵将水漏光,出行中断拖车至地勒。
经过20万公里时换装水泵、怠轮、张紧器/轮、节温阀、皮带等相关部件,随便跑一个千把英里的trip还是信心满满,得益于长期勤换全合成机油,三、四年换原装coolant,6万迈换原厂变速油的维护保养,因此对车辆能走多远还是比较谨慎乐观有把握。水泵及相关附件一概选原装正品,相当于新车重启:
去年北美丰田架不住用户的complain,对所有07年以降珍珠白/纯白丰田车提供免费修漆(如果 Approve),因此15年老旧的机盖也被免费化妆了一遍:
车子老了,27万公里数。只因勤换全合成机油保养,工况依然如初。保养是否到位区别很大:
正巧路边没法停车,小心开了半mile找到路边停车,发现水箱上边的那根冷却水管爆裂,里面开锅了,原来那少量蒸汽让我在高速上感觉有点诡异。
叫了拖车拖回家,第二天换了水箱上下两根橡胶水管,顺便冲洗更换了一下冷却水。
如果让Dealer发现了,不一定能保修。
$33,425 repair bill denied by Alfa warranty 16426 Views243 RepliesJump to Latest Stevlio tri black Discussion starter· Aug 19, 2022 Posted earlier saga of “overheating” Stelvio Quadrifoglio. To catch you 15 minutes after leaving house high temp warning came on and then went off, car was running fine no actual signs of a bot engine. Towed to dealer. First they said it was sensors, 2 weeks later they said was a bad thermostat, 3 weeks later they said blown head gaskets. Then they said I needed to prove oil changes. I did my own. Produced oil and filter purchases receipts for 10k (10/2020) and 20k (2/2022) changes. Alfa warranty got back to me a week later stating they are denying claim
“After review with BC/RAM PTSC is declining the engine warranty due to a lack of proper maintenance. Customer was ~20 months into service before the first oil change may have been performed - no actual date or mileage supporting the oil/filter change. Only one material receipt for online oil change kit purchased late Feb. 2022. No oil change history on Carfax. This will show reject for a lack of proper maintenance. Vehicle will be restricted for engine warranty monitoring. “
Life time maintenance free parts.
"The National Highway Traffic Safety Administration (NHTSA) knows of successful deployments of airbags more than 30 years after production, says Jose Ucles, a NHTSA spokesperson."
另外,几年前丰田、雷车分别recall过家里两车的air bag (高田破产),主要bag换新了。
VW的车,保修期内变速箱屡屡出故障,修了几次没有修好,最后Dealer的技师把车主叫到旁边面授机宜,,,,
几天之后,车主再次把车送修,这次故障严重,换了一个变速箱。