这位新来的，部门管理让A先教她基本的。结果她满不在乎听一听，也不记下来。真正做的时候又跑来问A，有时直接让A帮她做，有时说A没教过她。A就把教她的邮件拿出来，她也只是不说话，也不道歉。下次还会这么说。一段时间以后，A跟管理说她不教了，变成管理天天教。其实我们大家进这家公司，都是学一下公司的基本知识，都是有经验的，就自己慢慢上手了。管理到现在还在每天一小时教她，她自己也不想学，跟我抱怨说管理天天开会烦死了。她只想review A B 的工作。其实请她的时候管理就跟AB说，她是要做基本工作的。而且她自己不会，怎么review 别人的工作呢？她面试的时候说自己有20年经验。其实我们大家都觉得管理也明白她不行，但人是他请的，他就一直包庇她。
现在的情况是AB做什么她都挑刺，让她们改进。好几次她都自己出丑了，但因为管理包庇，就混过去了。结果她也来搞我，一直说我这里错那里错。我一直顶回去，她邮件里态度很好，也会私下打电话道歉。但是一有机会就挑刺。本来工作一直这样做的，从来没问题，她就是这不行那不行。我们觉得因为她不会也不想做实际工作，所以才一直挑刺来显示自己在工作。有很多人一起的邮件，看到她回的要么就是人家都做好了，其实也不是主要给她，她只是in copy, 她马上回well noted, thank you so much. 要么就是挑刺。虽然很多次被驳回，但要费功夫，而且要联合其他几位一起发声，管理才会跟她说，那算了吧。。B昨天跟我说，她一看到这人的邮件就发抖，斗争的时候血压身高。我现在也是，回她邮件都是下班前，写完就关机，否则这一天就跟她斗争了。我昨天回的比较强硬，“我不想再争论这个问题，除非你出示官方有关出处，我才会按照你说的改”。是不是有态度问题？其实昨晚一晚上也心情不好，一直在想这个问题。
just email your boss, cc to everybody in the loop, to get your boss' suggestion? I do not think you need to fight by yourself; you may turn to your boss for help. my 2 cents.
He wants to be a 2nd-line manager. By hiring Nattie, he removes himself from the daily grind, and Nattie proves to him that she is able to do the dirty work. If she pushes over a couple of apple carts, so the better, time for reorg.
Complaining to your manager is not much of a help. Managers are a clique. As long as management meetings go smoothly, there is always some emplyee complaining, which can indicate the managers are good overseers.
For your self, have an identity other than your job. So when Nattie says something is wrong with your work, you would not take it as an assault on your dignity. She may even insinuate toward that direstion, but you wil not follow her there.
When someone says something to you, do not just stop at what she said. Ask why she said it. Then you give yourself more time to deal with it calmly. She wants you to focus on what she said, and you prove her success by becoming upset by what she said.
Next time reply to her: I'm OK with the change you asked. You must have a reason for such change. Would you mind letting me know your reasoning? So that I may learn a thing or two.
She wants you to take her seriously, and so far she has been very successful at it, because you offered resistance which provides her power. When someone charges toward you, the better way is not to block her, but get out of her way.
Bonnie starts shaking at the sight of Nattie is because Bonnie's fight/flight trigger tells her to run, but her upper brain tells her she cannot. Tell Bonnie to read this book "Snakes in Suits." She may feel better afterwards.
If someone asks me to change my routine procedures for good reasons, I would, like you said, tell myself there must be a reason,and ask why. But this lady is so ignorant, she is just picking on every tiny thing to cover she can't work. Sometimes I really want to yell her back, please do some real work!
she has no good reason to tell you what to do. She can ask, but she cannot tell you what to do.
Ask your own manager what you are supposed to do when she demands a change, and leave a paper (email) trail. Ask him if you should tell her to go to him first.
The asking why part. More of it is to ask yourself why she behave the way she does. What motivates her? What's her intention? rather than reacting to what she said. She can sense you are after her, that can serve as a deterrent.
Intended or not, her antics frustrates you. Your brain is playing a trick to escape the unpleasant present moment, instead of thinking (which is hard,) emotion takes over.
You have no control over her behavior, you may falsely believe you can somehow control her behavior, which adds to your frustration.
You can only control your reaction to her behavior. Do not feel anything. Focus on your thoughts.
Do not take anything personally.
Play a game with yourself by predicting which part of your work she is going to pick on. Think of questions you can ask her to reveal the extent of her work domain.
You’re absolutely right that I can’t control her Behavior,
But I hate she keeps bugging me as she takes advantage of her job after mine. I don't mind she reviews my job and would appreciate if she could point out any mistakes. All she does is picking on tiny things which government or state never rejects or considers its a mistake. Now I don't enjoy my job any more, have headaches whenever see her emails coming in, sigh...
but she has "audacity." Her "audacity" can carry her a long way, which makes up for her lack of knowledge and lack of willingness to do the real work. "管理" needs her "audacity" more, and she knows it.
In an office, you do not want to appear too comfortable. If you do, the management will be uneasy, because they may appear to the upper management as not driving hard enough.
If you have been looking forward to going to your office each day, it is time to reexam what is there more than the paycheck. You should at least be aware of what they are consciously.
When talking to your own manager, take care to listen more closely, to discern what his concerns are, and acknowledge to him that you understand and agree with his concerns, even if you do not have solutions at the moment. This way, he'd be more likely to be responsive to you when you have a problem.
There is a saying: do not argue with an idiot, because people cannot tell the difference. Or more politely, do not try to reason with someone who is irrational. (Sometimes, they have an agenda.)
So, hold your temper. Do not even think about telling her off. Be always respectful, professional, self-assured, and keep that business smile on your face.
其实这人跟我不是一个部门的，但他们部门跟我们部门有很多联系。她是去年10月进公司，头衔是supervisor. 当时请人的时候大家都很疑惑，他们部门缺少干活的人，而不是管理的人。我们部门一位资深员工去他们那直接大声问过这个问题，那里干活的两个人A, B让她小声点，说很失望，她俩天天加班也做不完，只能勉强做完当天必须完成的。
这位新来的，部门管理让A先教她基本的。结果她满不在乎听一听，也不记下来。真正做的时候又跑来问A，有时直接让A帮她做，有时说A没教过她。A就把教她的邮件拿出来，她也只是不说话，也不道歉。下次还会这么说。一段时间以后，A跟管理说她不教了，变成管理天天教。其实我们大家进这家公司，都是学一下公司的基本知识，都是有经验的，就自己慢慢上手了。管理到现在还在每天一小时教她，她自己也不想学，跟我抱怨说管理天天开会烦死了。她只想review A B 的工作。其实请她的时候管理就跟AB说，她是要做基本工作的。而且她自己不会，怎么review 别人的工作呢？她面试的时候说自己有20年经验。其实我们大家都觉得管理也明白她不行，但人是他请的，他就一直包庇她。
现在的情况是AB做什么她都挑刺，让她们改进。好几次她都自己出丑了，但因为管理包庇，就混过去了。结果她也来搞我，一直说我这里错那里错。我一直顶回去，她邮件里态度很好，也会私下打电话道歉。但是一有机会就挑刺。本来工作一直这样做的，从来没问题，她就是这不行那不行。我们觉得因为她不会也不想做实际工作，所以才一直挑刺来显示自己在工作。有很多人一起的邮件，看到她回的要么就是人家都做好了，其实也不是主要给她，她只是in copy, 她马上回well noted, thank you so much. 要么就是挑刺。虽然很多次被驳回，但要费功夫，而且要联合其他几位一起发声，管理才会跟她说，那算了吧。。B昨天跟我说，她一看到这人的邮件就发抖，斗争的时候血压身高。我现在也是，回她邮件都是下班前，写完就关机，否则这一天就跟她斗争了。我昨天回的比较强硬，“我不想再争论这个问题，除非你出示官方有关出处，我才会按照你说的改”。是不是有态度问题？其实昨晚一晚上也心情不好，一直在想这个问题。
他们部门大老板知道有问题，也问过大家。我也直接跟他反应过。但听说跟这人谈话后，也不太介入了。因为大老板不做具体工作，我们吵的都是这些，他不太明白。就问管理，管理就包庇。还有一个因素，这人很会sweet talk, 种族就不提了。我也跟我老板说过，他跟他们部门老板也反应过。但我不能每次被她挑刺就找我老板出面呀。
我跟AB合作的时候都很愉快。今年一月他们又请了一位新人。现在跟我合作也没问题。但这人一直在背后怂恿新人挑我的刺。几次以后新人明白了，跟我说不是她，是这人要她做的。她是supervisor,她不得不听。
怎么对付这种人呢？
非常客气的说这件事的解决方法是：1， 2， 3。。。 她要反驳，就说在第一次的邮件里已经说清楚了。
她的问题不是不懂，而是不想懂。这种情况你越争，她越来劲，等于火上浇油。解决问题的方法是釜底抽薪，无论她说什么，变着花样的说让她看原始邮件。态度要好，立场要坚定。几个回合下来，她就另找跟她吵的人去吵了。
NASDAQ 涨势不减，美国经济走出低谷，而代表IT业的S&P500持续低迷，IT就业市场继续走低，裁员减薪趋势不可逆当！
IT学子用垂不朽！
一般我做完就转到他们部门，并抄送他们全组。她开始挑刺。比如昨天说有个文件一直是我自己签字，她就说应该我老板签字。我让她发有关政府证明，因为他们做完连同我的要发给政府。她今早发了一个他们部门的要求，也没明确说这个文件需要我老板签字，只是笼统说所有公司文件签字需要确认保证不要违反规定。
just email your boss, cc to everybody in the loop, to get your boss' suggestion? I do not think you need to fight by yourself; you may turn to your boss for help. my 2 cents.
I just don't want to have my boss help me out on every issue because this lady picks on so many tiny things
你想说服她你的做法是对的。但对她来说，你对，就等于她错。所以你永远说不服她。或这次说服了，她下次更变本加厉。还是我上个帖子所说，对待这种情况，要釜底抽薪，不可火上浇油。
就像一个小孩子在地上撒泼打滚，大人越劝越来劲。如果大人不劝了，他会自己爬起来玩的欢天喜地的。如果大人非要给他讲道理。。。
He saw more work coming down the pike.
He wants to be a 2nd-line manager. By hiring Nattie, he removes himself from the daily grind, and Nattie proves to him that she is able to do the dirty work. If she pushes over a couple of apple carts, so the better, time for reorg.
Complaining to your manager is not much of a help. Managers are a clique. As long as management meetings go smoothly, there is always some emplyee complaining, which can indicate the managers are good overseers.
For your self, have an identity other than your job. So when Nattie says something is wrong with your work, you would not take it as an assault on your dignity. She may even insinuate toward that direstion, but you wil not follow her there.
When someone says something to you, do not just stop at what she said. Ask why she said it. Then you give yourself more time to deal with it calmly. She wants you to focus on what she said, and you prove her success by becoming upset by what she said.
Next time reply to her: I'm OK with the change you asked. You must have a reason for such change. Would you mind letting me know your reasoning? So that I may learn a thing or two.
She wants you to take her seriously, and so far she has been very successful at it, because you offered resistance which provides her power. When someone charges toward you, the better way is not to block her, but get out of her way.
Bonnie starts shaking at the sight of Nattie is because Bonnie's fight/flight trigger tells her to run, but her upper brain tells her she cannot. Tell Bonnie to read this book "Snakes in Suits." She may feel better afterwards.
If someone asks me to change my routine procedures for good reasons, I would, like you said, tell myself there must be a reason,and ask why. But this lady is so ignorant, she is just picking on every tiny thing to cover she can't work. Sometimes I really want to yell her back, please do some real work!
she has no good reason to tell you what to do. She can ask, but she cannot tell you what to do.
Ask your own manager what you are supposed to do when she demands a change, and leave a paper (email) trail. Ask him if you should tell her to go to him first.
The asking why part. More of it is to ask yourself why she behave the way she does. What motivates her? What's her intention? rather than reacting to what she said. She can sense you are after her, that can serve as a deterrent.
Intended or not, her antics frustrates you. Your brain is playing a trick to escape the unpleasant present moment, instead of thinking (which is hard,) emotion takes over.
You have no control over her behavior, you may falsely believe you can somehow control her behavior, which adds to your frustration.
You can only control your reaction to her behavior. Do not feel anything. Focus on your thoughts.
Do not take anything personally.
Play a game with yourself by predicting which part of your work she is going to pick on. Think of questions you can ask her to reveal the extent of her work domain.
But I hate she keeps bugging me as she takes advantage of her job after mine. I don't mind she reviews my job and would appreciate if she could point out any mistakes. All she does is picking on tiny things which government or state never rejects or considers its a mistake. Now I don't enjoy my job any more, have headaches whenever see her emails coming in, sigh...
but she has "audacity." Her "audacity" can carry her a long way, which makes up for her lack of knowledge and lack of willingness to do the real work. "管理" needs her "audacity" more, and she knows it.
In an office, you do not want to appear too comfortable. If you do, the management will be uneasy, because they may appear to the upper management as not driving hard enough.
If you have been looking forward to going to your office each day, it is time to reexam what is there more than the paycheck. You should at least be aware of what they are consciously.
When talking to your own manager, take care to listen more closely, to discern what his concerns are, and acknowledge to him that you understand and agree with his concerns, even if you do not have solutions at the moment. This way, he'd be more likely to be responsive to you when you have a problem.
There is a saying: do not argue with an idiot, because people cannot tell the difference. Or more politely, do not try to reason with someone who is irrational. (Sometimes, they have an agenda.)
So, hold your temper. Do not even think about telling her off. Be always respectful, professional, self-assured, and keep that business smile on your face.