KEY RESPONSIBILITIES: • Customer Service • Monitor and respond quickly to helpdesk / ticketing system • Respond to client on-site IT service requests • Monitor and respond quickly and effectively to customer IT issues via email and phone calls • Assist Senior IT Staff on projects SKILLS AND QUALIFICATIONS: • Ability to diagnose and resolve basic technical issues • Good understanding of computer systems, mobile devices and other tech products • Ability to adapt and adjust to changing work situations, processes and procedures • Excellent people skills and excellent telephone manner • Point of sale and networking knowledge EXPERIENCE: • A least 2 years of relevant technical experience • Knowledge in restaurant and retail point of sale systems
• Customer Service
• Monitor and respond quickly to helpdesk / ticketing system
• Respond to client on-site IT service requests
• Monitor and respond quickly and effectively to customer IT issues via email and phone calls
• Assist Senior IT Staff on projects
SKILLS AND QUALIFICATIONS:
• Ability to diagnose and resolve basic technical issues
• Good understanding of computer systems, mobile devices and other tech products
• Ability to adapt and adjust to changing work situations, processes and procedures
• Excellent people skills and excellent telephone manner
• Point of sale and networking knowledge
EXPERIENCE:
• A least 2 years of relevant technical experience
• Knowledge in restaurant and retail point of sale systems
Resume send to [email protected]