Most likely the Department of Labor received information that may affect your eligibility for benefits. That information may have come from a former employer, a questionnaire you returned, or you may have tried to certify for benefits from outside the United States (please see question 4 above). When this happens, we are required to investigate. Your benefits will be held while we do that.
This investigation can take several weeks. There is nothing you can do except respond to any questionnaires, messages, or phone calls from us as quickly as possible. The Telephone Claims Center cannot authorize the payment of benefits while an investigation is going on. When the investigation is complete, you will either receive all benefits due or receive a Notice of Determination1 from us in the mail.
If your benefits have been held for less than five weeks and you have heard nothing, do not call the Telephone Claims Center. The investigation is still underway. However, if it has been five weeks or more and you have not heard anything, you can send us a secure message from your online account. Sign in at www.labor.ny.gov/signin and click on the envelope icon at the upper right of your My Online Services page. You can also call the Telephone Claims Center toll-free at (888) 209-8124 if it has been five weeks or more. Call during the hours of operation: Monday through Friday, 8 am to 7:30 pm, Saturday and Sunday, 7:30 am to 8:00 pm.
Important: While the investigation continues, please continue to claim weekly benefits as long as you are unemployed.
For the purposes of the Unemployment Insurance program, a determination is the formal name for a decision the Department of Labor makes concerning your claim. It is important to read, understand and keep any notice you receive from us that has "determination" in its title.
Since our last correspondence you have received payments via direct deposit for the weeks of 4/26/2020 thru 5/31/2020 on 6/5/2020. You also received payment for the week of 4/19/2020 on 5/1/2020. 刚刚收到这信，昨天有调查人员打我电话。没翻译。就挂了 说在打我电话然后到今天也没电话 看邮箱就有这份信件！难道这事就告一段落了？
This investigation can take several weeks. There is nothing you can do except respond to any questionnaires, messages, or phone calls from us as quickly as possible. The Telephone Claims Center cannot authorize the payment of benefits while an investigation is going on. When the investigation is complete, you will either receive all benefits due or receive a Notice of Determination1 from us in the mail.
If your benefits have been held for less than five weeks and you have heard nothing, do not call the Telephone Claims Center. The investigation is still underway. However, if it has been five weeks or more and you have not heard anything, you can send us a secure message from your online account. Sign in at www.labor.ny.gov/signin and click on the envelope icon at the upper right of your My Online Services page. You can also call the Telephone Claims Center toll-free at (888) 209-8124 if it has been five weeks or more. Call during the hours of operation: Monday through Friday, 8 am to 7:30 pm, Saturday and Sunday, 7:30 am to 8:00 pm.
Important: While the investigation continues, please continue to claim weekly benefits as long as you are unemployed.
For the purposes of the Unemployment Insurance program, a determination is the formal name for a decision the Department of Labor makes concerning your claim. It is important to read, understand and keep any notice you receive from us that has "determination" in its title.
我很认真的看完了，就是调查看你是不是可以拿这个benefit（不知道是不是失业，你没提任何的前因后果）可能你的前雇主拒绝了你的申请还是怎么样.现在只能等他们follow up了，不过继续claim weekly.
Since our last correspondence you have received payments via direct deposit for the weeks of 4/26/2020 thru 5/31/2020 on 6/5/2020. You also received payment for the week of 4/19/2020 on 5/1/2020. 刚刚收到这信，昨天有调查人员打我电话。没翻译。就挂了 说在打我电话然后到今天也没电话 看邮箱就有这份信件！难道这事就告一段落了？
劳工部很可能收到的信息可能会影响您的福利资格。 该信息可能来自前雇主，您返回的调查表，或者您可能试图证明来自美国境外的福利（请参阅上面的问题4）。 发生这种情况时，我们需要进行调查。 在我们这样做的同时，您的利益将被保留。
这项调查可能需要几个星期。 除了尽快答复我们的任何调查表，消息或电话，您无能为力。 在进行调查时，电话索偿中心无法授权支付福利。 调查完成后，您将通过邮件收到我们应得的所有福利或收到《确定通知书》 1。
如果您的福利被保留了不到五个星期，而您却一无所获，请不要致电电话索赔中心。 调查仍在进行中。 但是，如果已经过去了五个星期或更长时间，而您却没有听到任何声音，则可以从您的在线帐户向我们发送安全消息。 登录www.labor.ny.gov/signin，然后单击“我的在线服务”页面右上角的信封图标。 如果已经超过五个星期，也可以致电（888）209-8124致电免费电话索赔中心。 在营业时间打电话：星期一至星期五，上午8点至晚上7:30，星期六和星期日，上午7:30至晚上8:00。
重要提示：在调查继续进行的同时，只要您失业，请继续要求每周领取失业金。
就失业保险计划而言，确定是劳工部就您的索赔做出的决定的正式名称。 阅读，理解并保留从我们收到的标题为“确定”的任何通知，这一点很重要。 -……【看这字面意思。调查还没结束，钱先给我花？