CustomerService Intern Job Description: -Answering incoming calls, messages and emailsrelating to the programs supported; -Provide information about the programssupported to enable customers to access the programs and the associatedbenefits; -Identifies customer requirements andensures that they are answered or routed through to the appropriate supportarea; -Manages customer escalations and ensuresthat these are answered, tracked and escalated as required. Escalates issuesoutside of service boundaries when a resolution is unable to be confirmed; -Provides call backs and or call downs tosubscribers and partners as required; -Provides a high level of professional andcompetent customer service and is able to communicate effectively withcustomers; -Demonstrates a strong customer serviceorientation and takes responsibility to ensure customer are satisfied. -Be willing to following the working timeassigned by immediate supervisor. Requirement: -Proficiency & Comprehension of locallanguages to be supported (English); -6 months or above of full time callhandling experience or relevant work experience; -Typing skills-minimum 40WPM; -Ability to "talk and type" (tobe verified at interview stage); -Good verbal and written communicationskills (to be verified via formal testing); -Good analytical problem solving skills;linear and logical troubleshooting skills (to be determined during interviewprocess); -Self-disciplined and perceptive; -Action and service oriented – candemonstrate initiative and a friendly, "can do" attitude. 【Contact me】 Mail: [email protected] 【Who we are?】 ForwardX is an AI engined robotic company. With industry leading experts, ForwardX specializes in R&D of computer vision robots that apply in both consumer and business products. We make AI robots walk freely in open space. Company’s core technical strength includes frontier computer vision, auto-drive robots and, electric control engineering. Three quarters after established, ForwardX completed Seed, Angel and Pre-A round funding and is growing rapidly. ForwardX is applying AI technology to many aspects of life and relieve human from repetitive tasks. ForwardX believes that human are meant for creative and greater things.
【What’s our mission?】 For the possibilities of Artificial Intelligence. AI has been in our imagination. And ForwardX is making it happen. We believe in the unimagined possibilities of AI. Today’s progress is only a piece of the glacier. ForwardX strives to innovate and breaking through for the possibilities of AI.
【What’s the cool thing in CES 2018?】 To date, we’ve brought the CX-1 that is a smart suitcase to the CES 2018. The CX-1 has much more function, which like auto-follow & obstacle avoidance, gesture control, mobile power and smart alarm etc. There is more and more media company having interview with us, such as CNN, CCTV, USAtoday, CNET, FOX, YouTube etc.
【Contact me】 Mail: [email protected]
【Who we are?】
ForwardX is an AI engined robotic company. With industry leading experts, ForwardX specializes in R&D of computer vision robots that apply in both consumer and business products. We make AI robots walk freely in open space. Company’s core technical strength includes frontier computer vision, auto-drive robots and, electric control engineering.
Three quarters after established, ForwardX completed Seed, Angel and Pre-A round funding and is growing rapidly. ForwardX is applying AI technology to many aspects of life and relieve human from repetitive tasks. ForwardX believes that human are meant for creative and greater things.
【What’s our mission?】
For the possibilities of Artificial Intelligence. AI has been in our imagination. And ForwardX is making it happen. We believe in the unimagined possibilities of AI. Today’s progress is only a piece of the glacier. ForwardX strives to innovate and breaking through for the possibilities of AI.
【What’s the cool thing in CES 2018?】
To date, we’ve brought the CX-1 that is a smart suitcase to the CES 2018. The CX-1 has much more function, which like auto-follow & obstacle avoidance, gesture control, mobile power and smart alarm etc. There is more and more media company having interview with us, such as CNN, CCTV, USAtoday, CNET, FOX, YouTube etc.