求助:citi bank信用卡全部被关

b
beyond841127
楼主 (未名空间)

求助:本人信用卡小白一个,昨天查看citi bank app 突然发现账户下所有的信用卡被关闭了(平时都是正常消费,就是最近costco有过退货以及另一张卡退过机票)联系客服 说找不到关卡原因,要写信去才会告知关卡原因,各位大神有过类似经历吗?写信
的话具体要怎么写?谢谢05

下面是客服的回复:
I've checked your account and see that, your all credit card accounts are
closed.02

Your Citi03 Double Cash Mastercard03 account is closed as of February 19, 2020.
Transactions can no longer be made on this account and any cards associated with it
should be destroyed immediately.
If your account has a balance, you remain responsible for the outstanding
balance and
will continue to receive monthly billing statements until the balance is
paid in full.

You may request a statement of specific reasons for the action taken to
close your account by writing to Cards Services Support Unit, PO Box 6722,
Sioux Falls, SD 57117-6722 by April 19, 2020. You can also fax to 1-844-360-9716. We'll provide the requested information in writing within 30 days of
your request - please note that no information will be disclosed over the
phone.

If you have any other questions, call us at 1-855-688-0555 (TTY: 1-800-201-
7165 for hearing and speech impaired services only), Monday - Friday, 8:00
am - 10:00 pm, ET;
Saturday & Sunday, 9:00 am - 5:30 pm, ET.

s
seagull

Citi 现在越来越烂了,我信用卡被盗用,打了3次电话了,还没搞定。快一个月了,估计还要打。这个double cash感觉是以牺牲服务换来的

c
chuansuo

之前有其他银行账户被关的经历吗?个人感觉有些银行开始搞连坐了。
【 在 beyond841127 (beyond2003) 的大作中提到: 】
: 求助:本人信用卡小白一个,昨天查看citi bank app 突然发现账户下所有的信用卡被
: 关闭了(平时都是正常消费,就是最近costco有过退货以及另一张卡退过机票)联系客
: 服 说找不到关卡原因,要写信去才会告知关卡原因,各位大神有过类似经历吗?写信
: 的话具体要怎么写?谢谢05
: 下面是客服的回复:
: I've checked your account and see that, your all credit card accounts are : closed.02
: Your Citi03 Double Cash Mastercard03 account is closed as of February 19
: , 2020.
: Transactions can no longer be made on this account and any cards
associated
: ...................

b
beyond841127

从来没有 平时偶尔刷下divdend的5%,不过也是正常消费,基本都没过credit limited 的30%,感觉这关的莫名其妙!

【 在 chuansuo (穿梭) 的大作中提到: 】
: 之前有其他银行账户被关的经历吗?个人感觉有些银行开始搞连坐了。
: 19
: associated

a
atiger

写信去问Citi为什么把所有信用卡都关了。

拿到回信后,如果认为Citi关卡没有正当理由,影响你的Credit History,就去CFPB报告一下。

【 在 beyond841127 (beyond2003) 的大作中提到: 】
: 求助:本人信用卡小白一个,昨天查看citi bank app 突然发现账户下所有的信用卡被
: 关闭了(平时都是正常消费,就是最近costco有过退货以及另一张卡退过机票)联系客
: 服 说找不到关卡原因,要写信去才会告知关卡原因,各位大神有过类似经历吗?写信
: 的话具体要怎么写?谢谢�0�5
: 下面是客服的回复:
: I've checked your account and see that, your all credit card accounts are : closed.�0�2
: Your Citi�0�3 Double Cash Mastercard�0�3
account is closed as of February 19
: , 2020.
: Transactions can no longer be made on this account and any cards
associated
: ...................