chase 真不要脸! 大家不要被骗入坑

c
composure
楼主 (未名空间)

opened chase saving and checking account for the 600 bonus.

When opening the account, I asked Chase whether I would get any monthly
service fee as new money takes two days to arrive in the saving account.
They told me that I would not be charged monthly service fee as long as I
deposit $15000 into the saving account within 20 business day of the account opening.

But at the end of first month of account opening, they took the monthly
service fee, which dropped my saving balance below 15000 for the 200 bonus
and forfeited the 200 bonus for saving and 100 for meeting both requirements for the saving and checking.

The customer service said they would not add the bonus to my account since
my account dropped below 15000. I asked to talk with supervisor, but the
representative said it would not change even if I speak with someone else.

What should I do?

Firstly, they deceived me on bonus and monthly fee
Secondly, my linked Premier Plus Checking should also keep the monthly fee
waived for me.

On their web:

No monthly service fee with one of the following each monthly statement
period:

A balance at the beginning of each day of $300 or more in this account,

OR $25 or more in total Autosave or other repeating automatic transfers from your personal Chase checking account or Chase Liquid® Card (available only through chase.com or Chase Mobile®)

OR a Chase College CheckingSM account linked to this account for Overdraft
Protection

OR an account owner who is an individual younger than 18

OR a linked Chase Better Banking® Checking, Chase Premier CheckingSM,
Chase Premier Plus CheckingSM, Chase SapphireSM Checking, or Chase Private
Client CheckingSM account

c
composure

accidentally, I checked my account today and noticed the charge. Otherwise, my money would be left with chase for months with no bonus and interest!
a
aaaaa1


这有点奇怪啊,我开户的时候拖了40天才存的钱,没有被收费

l
lakershore

去local branch找个人当面谈谈。

这不是你的错,但是下次还是不要刚刚踩线过关。多存点,多花点,早点入账,防止被反撸。
k
kaonima

去local branch也没有用,欠我一百元开户福利抵赖了不归还了
l
lsheng

在美国这是常态,就是堵你没时间没精力,甚至是没注意。我前一段时间的verizon就
把我的光纤从59涨到99,说是在email里通知了。可是我设置的自动付款,我只看了
Email的题头说是付款了,根本没看里面的内容。我退出了,以后他们立刻就把费用降
到39.太烦人了,没工夫和他们费唇舌,换了一家。所以现在凡是免费的试用,3个月,一个月,我一概不理。因为通常是申请容易,到退出的时候就必须打电话,甚至还要等那么几十分钟,烦人的很。不退出的话,你的钱就会神不知,鬼不觉的消失无踪。
G
GAGAMA

结论是
第一,不能完全听客服,banker怎么说。他们不是故意挖坑,而是真不知道。
第二,做事留些余量

这些条件都是电脑预设的。30天平均balance要达到15k,但你少了两天。所以我猜你存
16.07k就没问题