I recently port from Mint Mobile to Net10. There are two things that I learned.
1. I must tell Mint Mobile to release my number for port out. Just asking for my account number and PIN are not enough. Net10 can ask Mint to release my number as well. But Net10's web page is stupid.
2. Net10's web page left my name blank for some unknown bug. So I had to call Net10's CS to get it fixed. Once it's fixed, the port in finished within 10 minutes. But the whole phone call with Net10 lasted about 45 minutes.
FYI, Tracfone and Net10 and some others are all in one company. Just different brand name.
上个月买的Tracfone年计划,手头的Red Pocket月计划显示明天是renewal日。Red
pocket客服说明天是最后一天而不是今天,所以明天我的号码仍然是active的,要转号可以今天或明天上午。上来跟实战过的朋友们确认一下,我明天上午转号是不是完全来得及,Tracfone port in一般需要多久?另外Red Pocket的账号不是电话号码,给了个12位号码;PIN也不是电话号码后四位,而是SIM卡号后四位。
操作上我是不是不要在Tracfone网站自己输入什么而是直接联系客服?
red pocket 说的账号和 pin 是啥就是啥,
何必纠结这一天半天的,早一天转万一有问题还多一天时间处理。
网页上有问题就联系客服。
【 在 goFan (够范) 的大作中提到: 】
: red pocket 说的账号和 pin 是啥就是啥,
: 何必纠结这一天半天的,早一天转万一有问题还多一天时间处理。
: 网页上有问题就联系客服。
也是。
那么是在activation里选I'm bringing my own smartphone进去填SIM卡号这么操作吗
?
是的
【 在 sums0316 (Peach) 的大作中提到: 】
: 【 在 goFan (够范) 的大作中提到: 】
: : red pocket 说的账号和 pin 是啥就是啥,
: : 何必纠结这一天半天的,早一天转万一有问题还多一天时间处理。
: : 网页上有问题就联系客服。
:
:
: 也是。
: 那么是在activation里选I'm bringing my own smartphone进去填SIM卡号这么操作吗
: ?
多谢,自己填的时候account number不对,显示invalid,遂找客服,其实也是相同的
过程,account number依旧不对,说要三方通话解决,我说要不试试phone number,对方说好,结果不报错了。其实客服并没有帮我解决我解决不了的问题,我自己提交应该也是同样效果。提交后等了一个小时没反应,遂联系Red Pocket,然后他们现场
release line,Tracfone这边瞬间就激活了。
总结:Red Pocket提供的12位account number在tracfone这边显示invalid,得用回
phone number.另外想快点release主动联系现任服务商会有用。
【 在 toools (长长的站台) 的大作中提到: 】
: 是的
I recently port from Mint Mobile to Net10.
There are two things that I learned.
1. I must tell Mint Mobile to release my number for port out.
Just asking for my account number and PIN are not enough.
Net10 can ask Mint to release my number as well. But Net10's web page is
stupid.
2. Net10's web page left my name blank for some unknown bug.
So I had to call Net10's CS to get it fixed. Once it's fixed, the port in
finished within 10 minutes. But the whole phone call with Net10 lasted about 45 minutes.
FYI, Tracfone and Net10 and some others are all in one company. Just
different brand name.