谢谢！ 他们TEAM已经回复我了， 说就是我违法了他们的条例，却丝毫不提是他们违规在先！ We appreciate your time reaching us out regarding case #1400573649949. We understand that you've felt disappointed and upset with the case outcome. However, I've reviewed the order and can confirm that this case was handled according to our policies. A full refund was issued to the buyer, from your Payment Account, because the order did not meet eligibility criteria for Etsy Purchase Protection. Sellers are required to provide an accurate "ships from" address in their listings, as outlined in our Shipping Policy. Shipping an item from a location different from what's advertised is a violation of this policy. Please ensure your listings accurately reflect the true shipping origin. Thank you for understanding. Best, Apollo
谢谢！ 他们TEAM已经回复我了， 说就是我违法了他们的条例，却丝毫不提是他们违规在先！ We appreciate your time reaching us out regarding case #1400573649949. We understand that you've felt disappointed and upset with the case outcome. However, I've reviewed the order and can confirm that this case was handled according to our policies.
A full refund was issued to the buyer, from your Payment Account, because the order did not meet eligibility criteria for Etsy Purchase Protection.
Sellers are required to provide an accurate "ships from" address in their listings, as outlined in our Shipping Policy. Shipping an item from a location different from what's advertised is a violation of this policy. Please ensure your listings accurately reflect the true shipping origin. Thank you for understanding. Best, Apollo
关键是客户没有退货，把我的货吞了，钱也被ETSY支走了，还留下这段让人恶心的话，明明是他让客户提供具体照片，对方没有提供，却反过来说我VIOLATE，这就好比一个人为了退款撒谎对法官说她卖给我次品，法官说那你得提供证据，结果对方提供不了证据，法官突然冒出来说卖家你今年物业费没交，所以我罚你赔偿客户损失！
我做卖家，个人认为最惯着买家的是temu, amazon反而会尽量一碗水端平。比如如果买家撒谎说没收到货，temu马上无条件扣卖家的货款；亚马逊，如果是通过亚马逊买的shipping，他们会自己出这个费用。但是，temu的运费比亚马逊低很多，我们每次买亚马逊shipping label多花的那些钱就相当于交了保险费了。天下乌鸦一般黑
呵呵不能伤及无辜，而且这招对ETSY一点损失也没有，LISTING FEE 和FINAL VALUE FEE 他们照样赚！而且主要是为了一口气，ETSY太欺负人了，用这样的烂招来恶心人
我也知道损失的钱和花的精力完全不对等，就是觉得堂堂一个这么大的上市公司居然用如此不合理不公正的方式来对待一个十几年的卖家，太荒谬了！