https://www.amazon.com/gp/help/customer/display.html?nodeId=G33XVXQPUV79Z2ZC Report Unsolicited Packages or Brushing Scams Third-party sellers are prohibited from sending unsolicited packages to customers. If you receive a package that you did not order and is not a gift, report it immediately. When you receive a package that you didn't order, it may be a scam called "brushing". "Brushing" scams occur when bad actors send packages to publicly available names and addresses. If you receive a package or item that you didn't order: Confirm that it was not a gift that was sent to you. Check with friends and family to find out if they ordered the package. If you confirm that the package addressed to you wasn't ordered by you or anyone you know, report the package online by going to the Report Unwanted Package form. If you receive a package addressed to someone else and is unknown to you, please contact Customer Service. You can also contact Customer Service for support you with reporting the issue to the investigations team. When contacting Customer Service, please provide the following information: Number of unwanted packages received. A tracking number from at least one of the packages (found on the shipping label) Any additional information to assist the investigation. If you'd like to know about return options for the package, contact Customer Service. Amazon investigates reports of "brushing" and takes the appropriate action against bad actors that violate our policies. Amazon may suspend or remove selling privileges, withhold payments, and work with law enforcement during investigations.
gokgs 发表于 2025-05-01 22:02 https://www.amazon.com/gp/help/customer/display.html?nodeId=G33XVXQPUV79Z2ZC Report Unsolicited Packages or Brushing Scams Third-party sellers are prohibited from sending unsolicited packages to customers. If you receive a package that you did not order and is not a gift, report it immediately. When you receive a package that you didn't order, it may be a scam called "brushing". "Brushing" scams occur when bad actors send packages to publicly available names and addresses. If you receive a package or item that you didn't order: Confirm that it was not a gift that was sent to you. Check with friends and family to find out if they ordered the package. If you confirm that the package addressed to you wasn't ordered by you or anyone you know, report the package online by going to the Report Unwanted Package form. If you receive a package addressed to someone else and is unknown to you, please contact Customer Service. You can also contact Customer Service for support you with reporting the issue to the investigations team. When contacting Customer Service, please provide the following information: Number of unwanted packages received. A tracking number from at least one of the packages (found on the shipping label) Any additional information to assist the investigation. If you'd like to know about return options for the package, contact Customer Service. Amazon investigates reports of "brushing" and takes the appropriate action against bad actors that violate our policies. Amazon may suspend or remove selling privileges, withhold payments, and work with law enforcement during investigations.
那岂不是说明我的信息被泄漏了？他至少有我的姓名和地址。东西也是amazon仓库发出来的。
姓名和地址信息基本上都是公开的吧。随便网上都能搜到
就是不知道是不是除了姓名和地址还有没有其他信息泄露。
haha你家狗子不吃， 送给别的狗子
我家没宠物。所以就很奇怪。
商家怎么会搞到我家名字和地址的？难道是以前在他家买过东西有记录？这个tracking都不在我order里面，商家怎么向平台显示tracking的？今天Amazon客服都没有查出来怎么回事。好奇商家是怎么钻空子的。
比较诡异。
很可能账号被盗了， order history 里面有隐藏订单的选项，看看有没有
没有archived order. 我觉得是有人在自己账户里下单，把东西送到了我家。我今天还说要不要打开看看，万一里面是毒品，然后派人上我家来取怎么办？
Report Unsolicited Packages or Brushing Scams Third-party sellers are prohibited from sending unsolicited packages to customers. If you receive a package that you did not order and is not a gift, report it immediately. When you receive a package that you didn't order, it may be a scam called "brushing". "Brushing" scams occur when bad actors send packages to publicly available names and addresses. If you receive a package or item that you didn't order: Confirm that it was not a gift that was sent to you. Check with friends and family to find out if they ordered the package. If you confirm that the package addressed to you wasn't ordered by you or anyone you know, report the package online by going to the Report Unwanted Package form. If you receive a package addressed to someone else and is unknown to you, please contact Customer Service. You can also contact Customer Service for support you with reporting the issue to the investigations team. When contacting Customer Service, please provide the following information: Number of unwanted packages received. A tracking number from at least one of the packages (found on the shipping label) Any additional information to assist the investigation. If you'd like to know about return options for the package, contact Customer Service. Amazon investigates reports of "brushing" and takes the appropriate action against bad actors that violate our policies. Amazon may suspend or remove selling privileges, withhold payments, and work with law enforcement during investigations.
客服用tracking number查了，是个陌生人寄的。可能就是刷单的，我们的地址和姓名被泄露了。但是如果寄出的人自己写review，为什么寄给我们，寄给他自己不行吗？他如果寄给很多人但是自己写这些review，会不会他能log in我们的amazon账户呢？
多谢多谢！看来不是系统出bug。
谢谢你这个link，问了ChatGPT，brushing scam真的是要用我的账户写review，我得赶快换账号密码。
所以才说侵犯你的隐私啊。名字和地址美国很多地方可以查到，或者可以花钱买到。但是那不表示有人可以用。现在美国人也知道刷单这个词了， "brush"， 你举报的时候可以用这个词。很多时候没有真实信息也很难举报就是了。
我也觉得这个匪夷所思，第一次听说的时候想了好久才搞明白。举个例子，我在亚马逊上卖充电器，新品没有review. 那我就注册20个亚马逊买家账号，每一个都是用的偷来的真实美国各地人名和地址，信用卡就用我自己的。这20个账号都下单买了充电器，用我自己的信用卡付钱。我接单后，就随便寄个什么废品，重量大小看着差不多就行。亚马逊上要求卖家提供追踪号码的。等邮件送到你家之后几天，买家就有资格写评论。我就从这20个账号里写20个5星好评。那我就花一点小钱有了20个5星好评。反之，老老实实的真卖家，一般卖100件商品才会有一个客户写评论，还不保证是好评。所以，有些人真是心思都用在歪门邪道上， 叹为观止。这种要是被发现，卖家会被亚马逊封账户的，但是可能很多时候查不出证据。早几年很多美国居民莫名其妙收到花草种子，以为是有害的，其实就是因为这些东西轻，邮费低。估计现在查得严了，要是包裹重量尺寸不符，会留下证据，所以寄个差不多尺寸的废零件。
这样的搞法，怪不得Amazon的review现在已经没法看了。
是的，是有人在自己账户下单，东西送到你家。不良卖家用这个方法刷单刷好评的。
你赶紧联系亚马逊，就说怀疑账号被盗用，他们能查出来是谁寄的，举报这种不良卖家就行了。
这个办法好。
其实中国厂家出好多优秀小产品，在亚马逊很有竞争力， 美国国内根本没有竞争对手。不良商家抄袭别人的产品，弄虚作假，最后都是害的是优良国货品牌，卷死自己人。