We are contacting you regarding your order。。。 carrier confirmed that the shipment you reported lost was delivered to you . As a result, we cannot issue a replacement or a refund for this order. carrier confirmed the xxx you ordered was in the package at the time it left our fulfillment center and that it was delivered to you intact. As a result, we cannot issue a replacement or a refund for this item.
Hello, We noticed that you have claimed refunds for several items ordered. While occasional problems with orders are expected in the normal course of business, the number of refunded items in your account exceed this expectation. Under the Amazon Conditions of Use, we reserve the right to refuse service, terminate accounts and terminate your rights to use Amazon Services. To review our policies, go to Conditions of Use:
网上找人chat了，道歉了也给refund。 Upon checking, it appears that your package might be stolen, It appears that you it might be a technical error that you have received the email , I've successfully disarm the email so that you can simply ignore the email., I totally understand how upsetting this has been for you. I would feel the same if this happened to me . I've reported this issue form my end . We'll make sure that this will be taken care of . We'll make sure that this will be taken care of . Thank you for bringing this to our attention.
shzbc 发表于 2024-02-25 16:54 网上找人chat了，道歉了也给refund。 Upon checking, it appears that your package might be stolen, It appears that you it might be a technical error that you have received the email , I've successfully disarm the email so that you can simply ignore the email., I totally understand how upsetting this has been for you. I would feel the same if this happened to me . I've reported this issue form my end . We'll make sure that this will be taken care of . We'll make sure that this will be taken care of . Thank you for bringing this to our attention.
shzbc 发表于 2024-02-25 16:30 Hello, We noticed that you have claimed refunds for several items ordered. While occasional problems with orders are expected in the normal course of business, the number of refunded items in your account exceed this expectation. Under the Amazon Conditions of Use, we reserve the right to refuse service, terminate accounts and terminate your rights to use Amazon Services. To review our policies, go to Conditions of Use:
网上找人chat了，道歉了也给refund。 Upon checking, it appears that your package might be stolen, It appears that you it might be a technical error that you have received the email , I've successfully disarm the email so that you can simply ignore the email., I totally understand how upsetting this has been for you. I would feel the same if this happened to me . I've reported this issue form my end . We'll make sure that this will be taken care of . We'll make sure that this will be taken care of . Thank you for bringing this to our attention. shzbc 发表于 2024-02-25 16:54
这一单退款后，你的账号大概率会被系统flag了，很大可能以后下单就会被cancel，包括第三方，第三方如果看得懂Amazon的暗示，就会给你一个tracking number，然后refund你，你留的negative feedback会被amazon remove，也不能投诉，因为钱都refund了，看不懂暗示的第三方给你寄了东西，你如果和第三方产生纠纷，不管是A to Z还是dispute，Amazon都不会让你赢，我有朋友在Amazon开店 我一个朋友就是这样，退回去一个手表，第三方就refund了一半的钱，她A to Z输了，dispute 信用卡，她有寄回去的tracking number，Amazon都没让信用卡公司charge back 成功，我估摸是Amazon把她的购物的整个记录都提交给信用卡公司了。
carrier confirmed that the shipment you reported lost was delivered to you . As a result, we cannot issue a replacement or a refund for this order.
carrier confirmed the xxx you ordered was in the package at the time it left our fulfillment center and that it was delivered to you intact. As a result, we cannot issue a replacement or a refund for this item.
We noticed that you have claimed refunds for several items ordered. While occasional problems with orders are expected in the normal course of business, the number of refunded items in your account exceed this expectation. Under the Amazon Conditions of Use, we reserve the right to refuse service, terminate accounts and terminate your rights to use Amazon Services. To review our policies, go to Conditions of Use:
现在偷包裹的太猖獗了，可以向building提要求，在mail room加监控
是通过邮局寄的么？如果是通过 fedex 和 UPS，deliver 的人不可能也不应该接触到 mailbox。
Upon checking, it appears that your package might be stolen, It appears that you it might be a technical error that you have received the email , I've successfully disarm the email so that you can simply ignore the email., I totally understand how upsetting this has been for you. I would feel the same if this happened to me . I've reported this issue form my end . We'll make sure that this will be taken care of . We'll make sure that this will be taken care of . Thank you for bringing this to our attention.
应该是普通carrier，只能直接丢大楼里。看来以后还是不能定了，每次发生都很影响心情。
不是直接放mailbox，是有locker，包裹放locker里locker key丢mailbox 里。
提醒楼主一下，Amazon挺坏的。这次给你refund了，下次搞不定直接封你账户。所以最近价值比较高，或者容易丢的，不要从Amazon买了。
我印象中任何其他 carrier 都不能用 mailbox, 包括 touch, 通过邮箱放钥匙啥的
那说明这件事的根源在大楼的管理处身上吧
亚马逊自己的物流没有钥匙，不能把包裹放在parcel locker。这问题应该是大楼的管理处来解决，比如让亚马逊的送货员可以把包裹丢在管理处。
那封信也不是什么tech error，是亚马逊的算法认为这个地址上发起的丢失赔款太多了，多到需要威胁关账户的程度，客服只是人为推翻了那个结论。可见这幢楼的其他住户也没少丢包裹。
Amazon有个refund的百分比，超过这个百分比，Amazon就在你这里赚不到钱了，所以会关你的账号，包括退货都有百分比，超过了，Amazon不挣钱了，就不会把这个顾客当成顾客对待了 这个百分比是Amazon根据所有顾客退货的比例而得出来的
这一单退款后，你的账号大概率会被系统flag了，很大可能以后下单就会被cancel，包括第三方，第三方如果看得懂Amazon的暗示，就会给你一个tracking number，然后refund你，你留的negative feedback会被amazon remove，也不能投诉，因为钱都refund了，看不懂暗示的第三方给你寄了东西，你如果和第三方产生纠纷，不管是A to Z还是dispute，Amazon都不会让你赢，我有朋友在Amazon开店 我一个朋友就是这样，退回去一个手表，第三方就refund了一半的钱，她A to Z输了，dispute 信用卡，她有寄回去的tracking number，Amazon都没让信用卡公司charge back 成功，我估摸是Amazon把她的购物的整个记录都提交给信用卡公司了。
大概率就是人为弄错了，temu现在家大业大的真不至于搞这种小聪明，来来回回的人工成本都大过他家那些破东西了
Amazon不退款也不是你的问题，是整个公寓丢包裹的太多了
要跟Amazon扯皮没用的话就dispute信用卡，99%可以要回来这笔钱
我这个地址以后不会再order了，非常影响心情浪费时间，耽误用东西，Amazon愿意怎样就怎样。如果也影响我家地址的order，那时候再说，天地良心，这么多年只要求refund过这两次，本来去年丢那一次，我都不敢再order了，这都一年多了又试了一次，还是丢。
你当然也可以这么做，但Amazon 不卖你东西了也没问题
这不是你的问题，你只是这个地址的背锅侠，但是amazon不这么想啊，它就觉得在你这里挣不了钱了，amazon是看refund/return和购物总数的比例，我估摸你是购物总数少，两个refund和总数的比例超过了amazon的设定比例。 现在amazon远没有以前那么大方了，我朋友说现在amazon的evil少多了，我估摸是被amazon 给关了不少账号 我的账号很好，有次三千多货物没收到，我打电话找amazon，amazon还找了supervisor来和我沟通，普通客户不敢refund这么多钱啊，我说我害怕这个事情后我被关账号，他说他review了我的账号，记录很好，属于信誉好的顶级的账号，他相信是usps的问题，我说圣诞节的时候usps总是乱投货，后来amazon refund了我，我也没有关账号，因为三千多看着多，还是和我整体的购物数额来说，比例低，还有我的记录十多年都是很好的，从不退货或者说没收到。
有问题当然要先和商家沟通，你dispute多几次，信用卡公司就会关你的卡，信用卡公司也是有dispute的限额的，不是万能工具，随便你用
我现在都是自己去Amazon locker去取， 没办法， 想了很多办法都常丢包裹。 好在工作和家附近都有很多PICKUP的地方。