拼多多的邮递发生重大问题。

Item never changed from "In Transit" I purchased late NOV and item says in Transit since the 9 DEC. However USPS says the package was never really delivered to them. It is Christmas gifts. Keep trying to contact TEMU and not getting responses. At this point since it cannot be guarenteed I'd like a refund so I can use funds to buy different gifts.
大家看看下面这些评论。
https://www.trustpilot.com/review/temu.com?stars=1