A customer says that she tipped $4 on a $17 UberEats order and couldn’t get a driver to pick it up in a now-viral TikTok, sparking debate about tipping expectations on delivery apps. In the video posted by TikToker Syd (@stillpoorandhungry) on Oct. 10, she references the viral “table of shame” of UberEats orders that never get picked up due to a low or missing tip. “I ordered my food a really long time ago, and it still doesn’t have a driver, so I’m worried that it will end up on that shelf of bad tippers,” she says in the clip. She continues that her order total “with fees and taxes” was $17, saying that she even “rounded up” the tip to $4.
“I’m gathering on this app that that is a bad tip. The app was even suggesting that I tip $8 to $10,” she says. “I was a server for like ten years. On what planet is a 50% plus tip like a standard tip? Why would I tip almost the equal cost of the entire meal?”
The video has reached over 40,400 views as of Tuesday, with commenters debating whether the app’s 50% tip recommendation is necessary. Several delivery drivers weighed in on how much tip is needed for them to accept an order. “I drive for doordash. It depends on how many miles the person is away from the restaurant. I usually do $2/mile. Although no tip, no trip,” one user wrote. “Delivery is a luxury service. Drivers put miles on their car and use their own gas. When I was delivering is the tip wasn’t at least $5 I wouldn’t,” another said. “It really depends on the distance, but for me, I end up really close to 50% on really cheap orders because I have an 8-10$ floor for tips usually,” a third added. Others pointed to rising gas prices as a reason why drivers may be more reluctant to pick up farther orders with a low or standard tip, regardless of the order’s original cost.
“So I tip my doordashers no less than $10 when I order no matter what my food costs. my reasoning: gas alone,” a commenter said. However, some users say they’ve ditched delivery apps altogether due to rising tip expectations, instead opting to pick up from the restaurant themselves. “That’s why I don’t use delivery apps. I pick up or I use the restaurant’s delivery (rarely) if they have it,” one shared. “I’ve learned I have to tip a minimum of 10 to actually get it delivered. I’ve switched to pick up because of this if I can,” another wrote. The Daily Dot reached out to Syd via email contact form and to Uber via email.
In the video posted by TikToker Syd (@stillpoorandhungry) on Oct. 10, she references the viral “table of shame” of UberEats orders that never get picked up due to a low or missing tip.
“I ordered my food a really long time ago, and it still doesn’t have a driver, so I’m worried that it will end up on that shelf of bad tippers,” she says in the clip. She continues that her order total “with fees and taxes” was $17, saying that she even “rounded up” the tip to $4.
“I’m gathering on this app that that is a bad tip. The app was even suggesting that I tip $8 to $10,” she says. “I was a server for like ten years. On what planet is a 50% plus tip like a standard tip? Why would I tip almost the equal cost of the entire meal?”
The video has reached over 40,400 views as of Tuesday, with commenters debating whether the app’s 50% tip recommendation is necessary. Several delivery drivers weighed in on how much tip is needed for them to accept an order.
“I drive for doordash. It depends on how many miles the person is away from the restaurant. I usually do $2/mile. Although no tip, no trip,” one user wrote. “Delivery is a luxury service. Drivers put miles on their car and use their own gas. When I was delivering is the tip wasn’t at least $5 I wouldn’t,” another said. “It really depends on the distance, but for me, I end up really close to 50% on really cheap orders because I have an 8-10$ floor for tips usually,” a third added. Others pointed to rising gas prices as a reason why drivers may be more reluctant to pick up farther orders with a low or standard tip, regardless of the order’s original cost.
“So I tip my doordashers no less than $10 when I order no matter what my food costs. my reasoning: gas alone,” a commenter said. However, some users say they’ve ditched delivery apps altogether due to rising tip expectations, instead opting to pick up from the restaurant themselves. “That’s why I don’t use delivery apps. I pick up or I use the restaurant’s delivery (rarely) if they have it,” one shared. “I’ve learned I have to tip a minimum of 10 to actually get it delivered. I’ve switched to pick up because of this if I can,” another wrote.
The Daily Dot reached out to Syd via email contact form and to Uber via email.
美国小费真无聊，就把所有收费算在delivery fee里, 难道不是对两边都好？现在弄得两边都在PUA
餐馆和外卖app都是三方吸血，老板和app都精明着，让消费者扯皮去。
问题是，你出10刀，别人收到5刀，中间差额被app吃了。以前的高科技都是探索太空，研发新技术。现在都是研究怎么通过信息差，成为中奸商抽佣金，两边压榨。最后那些钱都跑去加州的小黑屋房产了。或者给小扎开发“完宇宙”自high
我很好奇为什么pizza店送pizza的model就还可以。很多年了生意也还不错的。 可能是都比较近？
给司机送货费这么少啊？
我也觉得纳闷，特别是Papa Johns这种一个pizza十几刀的，以现在加州的油价，我一脚油门一个来回，哪怕2，3迈，加上汽车损耗就至少5，6刀了吧，还不算我搭上去的时间精力
我们这里距离短，繁华， ubereats/doordash/grubhub 还基本没遇到不接单的时候
其实我不知道小哥能看到小费 。。。 据说uber 司机接人前是不知道客户要去哪里的
小费不是完全看百分比的。比如我订了个一块钱的麦当劳burger，然后给一块钱小费。那我还是给了100%小费呢，可是谁愿意挣这个钱呢？
点餐app就是两年薅羊毛的操作啊
6块？8块？10块？
两杯珍珠奶茶😂。 其实我觉得最不合理的是那些app的service fee。给司机小费合理，人家也是辛苦钱。就ubereats那些service fee,完全是坐地起价
我看有些买菜的送货费再加$10基本小费比较合理，买的少人家送货的也不亏，买的略多些消费者也不亏。
一个来回20多迈 要差不多一个小时吧 邮费近一加仑 要4元多
不在于你点多少钱的单 在于到餐馆的距离有多远
送餐不是如亚麻送货，有时间要求， 如果一个司机一次送10单外卖，最后1,2个送到的倒了霉了，那外卖还能吃吗， 默认一次最多送2个
对，这跟在餐馆堂吃给 waiter 小费跟着餐费走不一样， 外卖主要看距离，对司机，送 $100 和 $10 的food，成本和时间是几乎一样的， 小单通常还有在餐馆等的时间短的优点，大单理论上也许那个食客会多给小费
是的，如果司机一次只送一单，我感觉大概应该是Uber来回的车价，减去从平台拿的收入
想偷懒只能这样。
点100刀，给20刀tip，和点10刀，给2刀tip，都是脑子有点那个的。
送餐app的码公写app不算劳动嘛，不应该收service fee，应该写了app给免费使用嘛？
好像是消费者出一部分 平台出一部分
如果不是因为服务不好而是纯粹为了骗driver 接单，事后再减小费，人品实在太差了。