新闻没爆出来之前都是真的： https://www.zdnet.com/article/amazon-will-pay-61-7-million-to-settle-flex-driver-tip-dispute-with-ftc/ Amazon will pay $61.7 million to settle Flex driver tip dispute with FTC Updated: The FTC accused Amazon of withholding tips from drivers for over two years. Amazon will pay $61.7 to settle allegations made by the FTC over failing to pay Amazon Flex drivers their tips. On Tuesday, the US Federal Trade Commission (FTC) said the settlement figure represents how much drivers allegedly lost in tips over a two-and-a-half-year period. Amazon Flex is an offshoot of the company's standard delivery infrastructure. Under Flex, drivers can sign up and use their own vehicles to deliver packages on behalf of the company, and customers are able to tip their drivers if they wish. According to the US watchdog, Amazon 'misrepresented' the job by telling drivers they would receive and keep all of their tips -- and also told customers that any tips awarded would go straight to the driver. The FTC claims that in 2016, Amazon Logistics began to pay Flex drivers a lower rate than $18 - $25 previously advertised and also covertly moved drivers to a different system that would short drivers -- as their tips would be used to bump up the hourly rate rather than be paid out separately. "Amazon used the customer tips to make up the difference between the new lower hourly rate and the promised rate," the agency said. "This resulted in drivers' being shorted more than $61.7 million in tips." Amazon allegedly received "hundreds" of complaints as drivers began to become suspicious, but emails were sent to them "falsely" claimed that no changes had been made to the tip system, the FTC added. Furthermore, the FTC says that Amazon only "stopped its behavior" after being made aware of an investigation into the practice by the agency in 2019. The company has since returned to a pay model that provides drivers their tips in full. Under the terms of the settlement, the e-commerce giant will not only pay $61,710,583, but will also be prohibited from changing how it handles tips without the consent of drivers, and the company has been barred from "misrepresenting driver earnings, pay or percent of tips" paid. The settlement will be used to return the missing tips to Flex drivers. "Rather than passing along 100% of customers' tips to drivers, as it had promised to do, Amazon used the money itself," commented Daniel Kaufman, Acting Director of the FTC's Bureau of Consumer Protection. "Our action today returns to drivers the tens of millions of dollars in tips that Amazon misappropriated, and requires Amazon to get drivers' permission before changing its treatment of tips in the future." Earlier this week, Amazon reported Q4 revenues of $125.6 billion with $14.09 earnings per share. At the time of the financial earnings disclosure, Amazon founder and chief executive Jeff Bezos announced that he was stepping down from the helm and AWS chief Andy Jassy would be taking on the role of CEO in Q3 2021. Update 15.26 pm GMT: An Amazon spokesperson told ZDNet:
"While we disagree that the historical way we reported pay to drivers was unclear, we added additional clarity in 2019 and are pleased to put this matter behind us. Amazon Flex delivery partners play an important role in serving customers every day, which is why they earn among the best in the industry at over $25 per hour on average."
1 解压：疫情期间人虽然闲了，可是容易胡思乱想心情不好，忙起来是有帮助的。 2 减少手机时间：屏幕时间从七八个小时降到了三四个小时。眼睛干涩的问题不治而愈。 3 健身和减肥和帮助睡眠： 毕竟是体力劳动，在家呆的时间短了自然不会不停的吃，由于白天运动量够，晚上睡觉时间也从疫情初期的一两点提前到12点。 4 收入：虽然不高，可是都是额外的。自己的收入一个月吃喝拉撒也剩不下几个，所以这部分哪怕只有几百一千我也很开心😃 5 带来的烦恼：跑单的过程中会有各种问题，不过搞定之后挺有成就感的。真的影响到心情的只有一次，客户无缘无故给了4星，我的评分掉到了4.97，我各种投诉无果，真的很生气，觉得不公平，然后罢工了两周。现在想想也不是事，哈哈。 6 成长：从另一个角度看生活，理解了我以前不理解甚至反对的一些事情和观点。这个就不展开说，政治上慢慢能够理解左派的一些政策和做法了. 就说这么多啦，大家有问题尽管问，也多谢大家的各种关心。
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第三单小费出来了，华丽丽的22刀，也是whole foods，30个bag5个地址，都是还行的house，全部按时送到，加上base一共$61，耗时三个多小时，无语......
我又刷了一遍offer，还是看不到任何生鲜的block， 有点不明白为啥这么抢手。最近不会再做了，大家有兴趣的也可以尝试一下，虽然是体力劳动，几个袋子也重不到哪里，比健身轻松多了，还有钱赚。忙几个小时回家刷剧感觉特别放松，零食吃起来特别香，还没有吃太多的罪恶感，挺好的。
$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 看到第二单小费，$49，加上base$37， 一共$86。 送了5个地址，不过比较远六七十迈，mileage最终$40左右。
同时看到的还有工作评价，其他都正常， on time delivery 是at risk, 应该是第一单里面3个late造成的。 第一单本来就不熟，又都是公寓，而且一下子送10个地址，只能说运气不好吧。送货超时不扣钱，不过听说会被开除？
我也做过instacart，对比之下，instacart对shopper更宽容，接单之后不用立刻出发，晚送货也没事，客户要求refund不需要shopper赔偿，客户愿意的话可以申请退款同时给shopper五星。唯一衡量的标准就是客户满意度。感觉shopper是被作为人对待的。
Amazon我生生体会到了美团小哥的心情，客户哪怕不介意晚了，系统只要晚了就是晚了。迟到5分钟可能被开除，送货超时可能被开除，取消的太晚可能被开除…… 而且网上一搜有人一切都好也可能被开除，一旦被开除申诉很难。感觉送货员像是个小毛驴，后面鞭子不停挥着。
还有一点就是amazon的货听说送不到要交回站点，那又是额外的时间。instacart有次scam被我识破， 客人（骗子）不收货，打了电话给IC，让我扔了。我看了下亲手挑的有机土豆，果断拿回家自己吃了：）可以想见如果是amazon我还得送回给站点，虽然不是我的错。
$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 今天下午，距离送完第一单40个小时左右，终于看到tip了。投送了10家，一共$35.加amazon的$39，一共$74，还比amazon预估的上限高了几刀。 谁说WF客户给小费大方啦，并没有啊。两小时的block，一共耗时三小时，平均$25/hour。 现在也不期待第二单的小费了，很难给我惊喜啦。
其实今早还抢了一单，在看到第一单小费之前做了，这单真是争分夺秒。也是WF，本来计划提前15分钟到，不幸的是正准备出门老板打电话让我发个邮件，匆匆发完出门一看导航的时间就是block开始的时间。听说迟到5分钟单子就没了，算旷工，那时候离block开始不足45分钟，取消也算旷工。而且旷工有可能被开除。那时还没看到第一单的小费，做梦拿一百多呢，可不希望被开除，所以就硬着头皮开车赶过去再说。
敬业的我为了袋子们有地方放今天开了个suv，结果开出去发现车上没充电线，一分钟也耽误不起，所以接着猛踩油门猛踩刹车，手机亮度调到最低，到地方迟到4分钟，赶紧check in，再晚一分钟就旷工了。长舒一口气，第一关过了。
loading30个袋子不是问题，问题还是手机快没电了，只能一路最低亮度，接着猛踩刹车猛踩油门，走一步算一步。路上看到小店想去充个十分钟，可是amazon管的严，送超时的单多了也会被开除，考虑到我第一单已经超时好几个，所以纠结了一秒钟还是开走了。还好最终送完还有7%的电，用了5%导航到高速，找到回家的路，剩下2/%又去查了tip，华丽丽$35，完结，手机死掉。
早看到仨小时就省了我这么惊心动魄的一路了，这单一共耗时3小时20分钟，路上太堵车了。回头第二单和这单的小费出来我再更一下，没啥动力抢单了，无聊的时候再做，当锻炼身体，比在家耍手机强。ps，一直到下午四点才吃上饭，减肥了…意外之喜：）
$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 更新一下，今天送了第二单 今天的是Fresh， 还是28个袋子，只送5个地址，而且袋子都是放在一个移动货架上，不用自己找。推到车旁边扫描装车即可。昨天被28个袋子惊到之后今天很淡定。装车的时候有两个driver小哥的单还没派，他们帮忙扫描，很快就装好了，而且我事先按照收货人分好的。
5个地址都是house，很好找，没有停车问题。可是可是可是，我一共开了六七十迈！我竟然提前2分钟完成了，然后回家又是半个小时。加上家到warehouse的半个小时这样一共3个小时。由于stop少而且都是house，整个过程是相当愉悦的，只是mileage按照IRS的算法算下来$40左右。也就是说理论上我的收入减去40才是我实际收入。不过我没觉得自己少挣了40。
自打周五刷到这两单之后，我就再也没见到生鲜的单了，实在太抢手了。昨天的小费还没出来，我觉得应该会很高吧，不然咋这么难抢呢。包裹block随时都有，有些也有30/hour。 我决定明天上班开会的时候不刷华人了，改刷amazon生鲜。
——————————————————————- 之前发过一个关于做instacart体验的帖子，有位跟帖的姐妹发了亚马逊driver的收入，看得我很是眼馋，心里一直惦记着。前阵子注册上，这个周末就兴冲冲接单了。
记得那位MM说amazon fresh，prime now，WF这类生鲜pay的最好，block是需要抢的。我就赶紧抢了俩。到了whole foods按照app的指示pick up，傻眼了，我被分配了28个包，每个包大概就是WH纸袋那么大。
袋子都放在架子或者冰箱，每个都要找到扫描，购物车堆成山推了两车.如果你在WF买的东西被挤了可能是这里造成的，我看其他人也是堆的老高，不然得推四趟。
开始装车，车子前后备箱，后座，后座的地板都用上了。我的车非常干净，其他人的车我不知道。反正后座肯定要用上，塞了满满一车。
今天送的大部分都是公寓，不说了，说出来都是泪。还好我有准备，喊了老公给开车，要不然找停车位就能找崩溃。代价就是听他念叨了一路.....有的袋子挺沉的，都没有把手，只能用手硬捏着，Amazon一点都不考虑driver啊。另外车塞的满满当当，找一单要半天。
关于收入，生鲜都是俩小时的block， 我的显示$39-$69，39是amazon给的，69是系统估计的加小费收入。最终的收入需要24小时才能出来。非生鲜18-30一个小时，没小费。5个小时100上下
关于工作时间，在app上很多时间段，可以自己选。我特别吃惊还有3:30-7:30am这种时间段，太拼了。这种奇葩时间段pay的也不高。如果有MM一大早看到包裹，那就是半夜三更送的。我今天选的7-9pm，还有更晚的。
我两个小时的block最终花了2.5个小时，因为不熟悉浪费了半个小时吧。加上从家里来回的时间就3个小时了……hourly20左右。想到的就这些啦
🔥 最新回帖
哈哈，多谢MM这么慷慨。以前我也很讨厌被小费绑架，现在觉得多几块钱小费就能让送餐的小哥小妹开心，所以给的也舒心了多了。
一开始不懂才接的，那个WF是一定不会再去了……
🛋️ 沙发板凳
hourly 20 再扣去油费，实在是有点儿聊胜于无啊
今天一共送了10个地址，最后几个公寓又破又不亮灯，路上还有疯疯癫癫的行人，是有点吓人....
最终收入还没有出来，需要24小时，amazon给的只有12/hour，看看能有多少小费吧，期待期待
ps. wholefoods 送货时段太广了。有一次选不上其他时间就选了9~11pm，不知道是不是太晚了driver累了直接拿着东西回自己家了😂
真正怕的，是业主和行人。
你开车送亚马逊，把人或者property撞了，亚马逊不会管，估计你的保险也不会管（business use），到最后被你撞的人自认倒霉。
UPS, FEDEX 搬运工著名的血汗工厂就别考虑了，女的可能一天都盯不下来，夏天热死冬天好点 ...
UPS 独立开车是个好活比同样的 FEDEX 好很多，但可能要从搬运工干起可能排队10几年 .............
简单归纳：打工打到靠体力，没什么好活的，只是帮你度过艰难阶段的短暂手段，越快摆脱这种活越好
好细心的叮嘱，赞一个
楼主身体力行，体验生活挺好的
居住密度低，你送同样的货需要多开很多路吧？
Amazon的不买菜，instacart买菜加送货。比较沉是真的，不过我觉得就算锻炼身体了，没啥不好。两个对比instarcart是有趣一些，amazon的听说小费很好，我今晚看到小费再来更新：）
这次第一次喊我老公，以后不会啦。20是按照amazon预估的小费算的，我觉得实际应该不止这些。这种生鲜送货的block非常难抢，我相信收入肯定还不错。昨天送的那个是周五刷到的，之后就一个也没抢到了.....
挺佩服的👍👍👍就是要注意安全
所以多少tips当时看不到？
七块五不要车呀，而且中国人当grader快啊，问老师给多少时间，给六小时一般也就是三四个小时
tesla有什么好凡尔赛的😂
我的习惯是只要定的是生鲜或者中餐外卖之类，小费都会给比较多的
送货偶尔会遇到那种东西特别多，需要抗半天的。我的最高纪录是一家送25包，还是那种大公寓楼，每个楼层100多家，绕一圈就2，3百米的，然后从停车场走到公寓楼门禁还要30米的样子。花了我整整半个小时卸货送到客户4楼公寓门口。这种情况估计女同志更要崩溃了。
“今天送的大部分都是公寓，不说了，说出来都是泪。还好我有准备，喊了老公给开车，要不然找停车位就能找崩溃。”
哈哈，我带买家买公寓，不仅要考虑自己停车，还要管客户停车不知道走丢去了哪里，或者客户不想付停车费。最后买家看了几十套之后人间蒸发了。你有没有好受一点？
送外卖都是别人吃饭的时候你在工作，如果不是饭点工作，钱就少得可怜。 送饭也有不容易的地方，主要就是要保证汤水饮料不洒，尤其是饮料杯，需要保证开车的时候都是立直的。当然比送货的要简单些。
这个亚马逊是有保险cover的，网上也有很多实例，亚马逊的保障还是可以的，一般不会在保险上扯你的皮。当然如果你让人陪你送货，亚马逊的保险不cover车里其它人。
需要27小时才出，你送的7点到9点，那要等到今天半夜12点。
哈哈哈。我就是开着model 3送doordash……
新闻没爆出来之前都是真的：
https://www.zdnet.com/article/amazon-will-pay-61-7-million-to-settle-flex-driver-tip-dispute-with-ftc/
Amazon will pay $61.7 million to settle Flex driver tip dispute with FTC Updated: The FTC accused Amazon of withholding tips from drivers for over two years.
Amazon will pay $61.7 to settle allegations made by the FTC over failing to pay Amazon Flex drivers their tips.
On Tuesday, the US Federal Trade Commission (FTC) said the settlement figure represents how much drivers allegedly lost in tips over a two-and-a-half-year period. Amazon Flex is an offshoot of the company's standard delivery infrastructure. Under Flex, drivers can sign up and use their own vehicles to deliver packages on behalf of the company, and customers are able to tip their drivers if they wish. According to the US watchdog, Amazon 'misrepresented' the job by telling drivers they would receive and keep all of their tips -- and also told customers that any tips awarded would go straight to the driver. The FTC claims that in 2016, Amazon Logistics began to pay Flex drivers a lower rate than $18 - $25 previously advertised and also covertly moved drivers to a different system that would short drivers -- as their tips would be used to bump up the hourly rate rather than be paid out separately. "Amazon used the customer tips to make up the difference between the new lower hourly rate and the promised rate," the agency said. "This resulted in drivers' being shorted more than $61.7 million in tips." Amazon allegedly received "hundreds" of complaints as drivers began to become suspicious, but emails were sent to them "falsely" claimed that no changes had been made to the tip system, the FTC added.
Furthermore, the FTC says that Amazon only "stopped its behavior" after being made aware of an investigation into the practice by the agency in 2019. The company has since returned to a pay model that provides drivers their tips in full. Under the terms of the settlement, the e-commerce giant will not only pay $61,710,583, but will also be prohibited from changing how it handles tips without the consent of drivers, and the company has been barred from "misrepresenting driver earnings, pay or percent of tips" paid. The settlement will be used to return the missing tips to Flex drivers. "Rather than passing along 100% of customers' tips to drivers, as it had promised to do, Amazon used the money itself," commented Daniel Kaufman, Acting Director of the FTC's Bureau of Consumer Protection. "Our action today returns to drivers the tens of millions of dollars in tips that Amazon misappropriated, and requires Amazon to get drivers' permission before changing its treatment of tips in the future." Earlier this week, Amazon reported Q4 revenues of $125.6 billion with $14.09 earnings per share. At the time of the financial earnings disclosure, Amazon founder and chief executive Jeff Bezos announced that he was stepping down from the helm and AWS chief Andy Jassy would be taking on the role of CEO in Q3 2021. Update 15.26 pm GMT: An Amazon spokesperson told ZDNet:
赞心态！ 去健身房还得给人送钱。这个当锻炼不错！
Apartment的单谁都不喜欢接，普遍不好找停车位，而且不像中国的有保安，沟通就进去了。有些Callbox没密码一个一个找，有人不接电话有些接了又不开门的。有些还没有Call box，大的apartment进去了找房间都晕头转向，干你一单等于干独立屋五六单了……
取决于哪种，纽约有doorman的大楼送货太简单了，一车推进来，剩下的都是doorman的事。下一次车送十几家甚至几十家。
我不太知道amazon fresh是什么。不过我猜楼主就是注册amazon flex。我也有，不想送包裹选那种工资是区间的就好，类似楼主这个39-69的。39固定工资，剩下的小费部分。
开头肯定很辛苦啊，要找路。
请问楼主，你这28个袋子是一张单的还是说两个小时的几个单子的袋子一起都拿了然后挨个送？这样的话，像有人说的可能两个小时的block运气好的熟练的话可能一个半小时就送完了？
我送过doordash,我觉得平均一单6-7块左右，一个小时平均2-3单。一般一小时不到20，不过我送的不是那种紧俏的时间段和地点。我家这边紧俏的地方治安不好我不敢去。。。
wfs的吃的
我是注册的Flex，里面WF， fresh都有了， 不过这类的很少，一出来就被抢光
一次性拿28个包，送了10个地址。运气好都是house而且离得近是能一个半小时搞定的，我是装车就花了45分钟，WF没人我也不知道怎么取，后来问了其他送货小哥才会
wholefoods default小费不是minimum (5, 10%*价格) 吗？10个地址也是至少50的tips了。还有人在的default基础上减吗
我每次买WF大约会给10%的小费，不知道mm你20块一小时包括小费么？如果包括的话，有点少耶。
这是按照amazon预估的小费算的，我觉得实际小费会高一些，不然单子不能这么难抢。我的小费金额还没出来呢。
FLEX
亲，我都想送家附近的WF，可是周五到现在我看了不下30次app，别说我家附近的那个WF了，一个生鲜的block都没见到啊。我这是想辛苦都没机会啊。不过路不熟没关系，跟着导航走很容易的。