（更新下啊，还是这里mm信息多，问一下，我也消气了，它的条款的确是有一条net purchase, 意思是去掉gift card/notes, tax!!!)。闻所未闻，GC居然也被less!!! 擦亮眼睛，远离这店，霸王条款。) 强烈呼吁下，跟我有同样经历的jms也打电话给Credit / rewards teams at 800-964-1800，磕的人多了，霸王条款自然就会被重视。
今天很生气。7/26下了两单，$150,$100，应该可以拿到$30,$20 bonus notes，按理说8/18拿到，10/18过期。 就打电话给客服，escalate到了manager，还是一句话，“你用gift card买的，不qualify notes"。 我说你们条款没任何一条这么说，没用。 这manager说你要么去商店找相熟的stylist，看看能不能帮你手工给notes。我说我疫情期间不愿意去，都是online shopping，总之这manager说自己issue不了credit. 很生气！虽然说$50 notes没什么大不了，这种莫名其妙理由拒绝给rewards，感觉本身就是欺诈。一切都是商家说了算。我没见过哪家卖衣服的商店说用gift card买东西就不qualify rewards的。求教怎么死磕？ 现在又有这offer, 这是上次的条款（所幸我print下来备用） Product exclusions (noted on the product''''''''s page) or additional shipping charges may apply and will be reflected inthe customer''''''''s cart. Nordstromrack.com | HauteLook reserves the right to suspend or terminate this offer at anytime. **Offer available online at nordstromrack.com until 11:59pm PT on July 26, 2020, on red-price clearance itemsonly and in U.S. Nordstrom Rack stores through July 26, 2020, on red- and purple-tag clearance items only (hoursmay vary). Items are FINAL SALE and cannot be returned or exchanged. Online prices as marked; in-storemarkdowns taken at register. Price adjustments cannot be made to prior purchases. Savings of up to 75% basedon items’ original prices at retailers, which may have been reported to us by manufacturers. †This offer is nontransferable and tied to your rewards account. Limited to new and existing Nordstromcardmembers and existing Nordy Club members as of July 21, 2020, only. This Bonus Note is distinct from yourstandard Nordstrom Note and will expire at 11:59pm PT on October 18, 2020. To earn Bonus Note(s) under thisoffer, you must spend the applicable minimum amounts of $100, $150 or $250 in stores or online at Nordstrom,Nordstrom Rack or HauteLook in the U.S. between 9pm PT on July 21, 2020, and 11:59pm PT on July 26, 2020,and provide your mobile number at Checkout or pay with your Nordstrom card. Offer not valid on purchases madeat Nordstrom Trunk Club. Bonus Note(s) earned through this offer are awarded based upon the total net spend,accounting for any items that are subsequently returned, posted to your account during the offer window and willbe issued on August 18, 2020. Depending on the net spend accumulated during the offer period, you may receivemore than one Bonus Note. However, your eligible Bonus Note(s) for this offer will not exceed a combined total of$60. Qualifying spend does not include purchases of gift cards. For complete program details, go to nordstrom.com/nordyterms . 我又上nordstrom.com/nordyterms去看，也没看到任何关于gift card付款的规定。只说买gift card不qualify. 今天这男经理坚持跟我说你买gift card时候在我们这儿花钱，现在用gift card就不算在我们这儿花钱了，所以不qualify. ??? (这是一个经理说的话嘛）
是的 我也是碰到同样问题。客服跟我说他们fine notes 有一个terms 点击进去 就说买的金额要减去GC支付额度。但是谁会点那个链接啊，一般看完小字觉得没特意说就觉得没问题。 我感觉是这句 Net Purchases" means purchases less returns; discounts; purchases made with Notes or a Nordstrom Gift Card;
ok, 自己找到了楼上jm说的term，多谢！ https://www.nordstrom.com/browse/nordy-club/faq/terms-conditions How many points will you receive for each purchase? As a Member, if you have self-identified, you will receive one point for every dollar in Net Purchases made at any Nordstrom Location, except as set forth below. "Net Purchases" means purchases less returns; discounts; purchases made with Notes or a Nordstrom Gift Card; and any applicable sales tax charged in connection with a purchase from a Nordstrom Location (excluding online gift card purchases, Trunk Club custom, made-to-measure, stock sizing and gift card purchases, and purchases at Nordstrom.com that will be shipped to a location outside the United States).
就是被欺骗。我周一好好打电话再提醒rewards program客服这是欺诈。客户不闹一下，就以为我们好欺负。 今天我上facebook去发消息了，立马收到回复 Thanks for reaching out, xxxxxxx. I apologize for this experience. Nordstrom Notes are issued by our Credit / rewards teams. Please reach out to them at 800-964-1800. They'll be able to provide additional information on this issue.
今天很生气。7/26下了两单，$150,$100，应该可以拿到$30,$20 bonus notes，按理说8/18拿到，10/18过期。
就打电话给客服，escalate到了manager，还是一句话，“你用gift card买的，不qualify notes"。
我说你们条款没任何一条这么说，没用。
这manager说你要么去商店找相熟的stylist，看看能不能帮你手工给notes。我说我疫情期间不愿意去，都是online shopping，总之这manager说自己issue不了credit.
很生气！虽然说$50 notes没什么大不了，这种莫名其妙理由拒绝给rewards，感觉本身就是欺诈。一切都是商家说了算。我没见过哪家卖衣服的商店说用gift card买东西就不qualify rewards的。求教怎么死磕？
现在又有这offer, 这是上次的条款（所幸我print下来备用）
Product exclusions (noted on the product''''''''s page) or additional shipping charges may apply and will be reflected inthe customer''''''''s cart. Nordstromrack.com | HauteLook reserves the right to suspend or terminate this offer at anytime. **Offer available online at nordstromrack.com until 11:59pm PT on July 26, 2020, on red-price clearance itemsonly and in U.S. Nordstrom Rack stores through July 26, 2020, on red- and purple-tag clearance items only (hoursmay vary). Items are FINAL SALE and cannot be returned or exchanged. Online prices as marked; in-storemarkdowns taken at register. Price adjustments cannot be made to prior purchases. Savings of up to 75% basedon items’ original prices at retailers, which may have been reported to us by manufacturers. †This offer is nontransferable and tied to your rewards account. Limited to new and existing Nordstromcardmembers and existing Nordy Club members as of July 21, 2020, only. This Bonus Note is distinct from yourstandard Nordstrom Note and will expire at 11:59pm PT on October 18, 2020. To earn Bonus Note(s) under thisoffer, you must spend the applicable minimum amounts of $100, $150 or $250 in stores or online at Nordstrom,Nordstrom Rack or HauteLook in the U.S. between 9pm PT on July 21, 2020, and 11:59pm PT on July 26, 2020,and provide your mobile number at Checkout or pay with your Nordstrom card. Offer not valid on purchases madeat Nordstrom Trunk Club. Bonus Note(s) earned through this offer are awarded based upon the total net spend,accounting for any items that are subsequently returned, posted to your account during the offer window and willbe issued on August 18, 2020. Depending on the net spend accumulated during the offer period, you may receivemore than one Bonus Note. However, your eligible Bonus Note(s) for this offer will not exceed a combined total of$60. Qualifying spend does not include purchases of gift cards. For complete program details, go to nordstrom.com/nordyterms .
我又上nordstrom.com/nordyterms去看，也没看到任何关于gift card付款的规定。只说买gift card不qualify.
今天这男经理坚持跟我说你买gift card时候在我们这儿花钱，现在用gift card就不算在我们这儿花钱了，所以不qualify. ??? (这是一个经理说的话嘛）
我感觉是这句 Net Purchases" means purchases less returns; discounts; purchases made with Notes or a Nordstrom Gift Card;
请问链接在哪里？能给个screenshot吗？麻烦啦，我读了一圈儿又一圈儿，没看到 准备为所有受害客户死磕一把，最好他们能重视，改变这个policy. 个人已经在心里把这上升为欺诈高度了。
https://www.nordstrom.com/browse/nordy-club/faq/terms-conditions
How many points will you receive for each purchase? As a Member, if you have self-identified, you will receive one point for every dollar in Net Purchases made at any Nordstrom Location, except as set forth below. "Net Purchases" means purchases less returns; discounts; purchases made with Notes or a Nordstrom Gift Card; and any applicable sales tax charged in connection with a purchase from a Nordstrom Location (excluding online gift card purchases, Trunk Club custom, made-to-measure, stock sizing and gift card purchases, and purchases at Nordstrom.com that will be shipped to a location outside the United States).
就是被欺骗。我周一好好打电话再提醒rewards program客服这是欺诈。客户不闹一下，就以为我们好欺负。
今天我上facebook去发消息了，立马收到回复 Thanks for reaching out, xxxxxxx. I apologize for this experience. Nordstrom Notes are issued by our Credit / rewards teams. Please reach out to them at 800-964-1800. They'll be able to provide additional information on this issue.
没遇到过。我也经常会担心这样子。你找客服能要回来吗？总之gc就是个坑`。
然后给我转到另一个部门,刚说明白情况,nmd, 给我电话断掉了.感觉我在浪费时间,螳臂当车,算了,放弃.