请问个retail的问题

j
jessica929
楼主 (北美华人网)
repeat rate 和 retention 怎么区分呢?有人知道吗?一家luxury store列了这两个数据, 有点不明白
i
inschool
T&R里,repeat rate就是在一定时间内 #repeats/#trials repetition 不熟,至少不是我所在行业的术语,我猜是# repeats? 有trial数据的话,算一下就知道了。
m
minren
Repeat Rate= # of Customers That Purchased More Than Once / # Unique Customers Retention Rate = (# Customers at End of Period - # Customers Acquired During Period) / # Customers at Start of Period