bvcjay Contributor Contributor Apr-10-2020 06:59 PM Mask Scam Hi all, sharing my experience as I believe there may be several if not hundreds of others who are victims of a mask scam.
I purchased masks from mygoodmask in early March to prepare for the COVID-19 pandemic we are facing now. The URL is no longer valid - at the time of my purchase, the contact us page for mygoodmask included a phone number and email address. I fell for the "2 day shipping/free return" and decided to purchase, in need of masks. I even paid an extra fee for the shipping costs as well to have them in time. It's been over 39 days since I placed the order and I have not received the product. I made several attempts to contact the seller but upon calling the number provided on their website, it was an anonymous person who had received hundreds of calls - the seller generated a random number and posted it to their website, same with the email address - no response (screenshot below)
mygoodmask.com.png
I called and made a dispute through the resolution center with Paypal but was informed today that "The outcome of the case was not in your favor." This is because the seller provided a tracking number (China EMS), I tried contacting China EMS and although their system says that it was delivered April 2, i have not received anything, it is now April 11.
Mygoodmask.com is built on Shopify and accepted only Paypal payments. With the urgency and uncertainty growing during this time, I decided to purchase the masks despite seeing odd discrepancies in their site mainly grammatical errors in product descriptions, claims that the masks were FDA approved, generic stock imagery, etc.
They're identified as "Best Online Shop" and have not responded to my response.
Screen Shot 2020-04-11 at 10.15.22 AM.png
Screen Shot 2020-04-11 at 10.45.15 AM.png
After numerous failed attempts in reaching out to the seller, I discovered that the seller was operating several other sites selling masks with different URLs, again built on Shopify -> Perfectideame (which is no longer active and now being redirected to "Hydro Flask, water bottles).
perfectidea.me.png
The seller, again, used randomly generated addresses and phone numbers in their contact us - thus impossible to reach.
I'm wondering how many others are experiencing this experience?
我实在办法就去银行dispute了提供了网上的很多截图说明这个是骗子，还有和银行说这个是有组织有计划的骗子他们的网站都是打不开的，邮箱也没有人回，电话都打不通，说paypal都不去调查就下结论，我说他们提供的快递号可能都是假的！
过了大概一个星期 银行就给我把钱退回来了，但是骗子有上传了什么资料，但是银行审核后推翻了他们的申述。
我提供下这个骗子的详细信息希望对你有帮助
一个是 Bestonlineshop ‘河南省豫春餐饮服务有限公司’
另外一个是 FM bestonlineshop ‘ 沈阳和乐优享科技有限公司’
还有邮寄的地址都是在福建省福州市金山橘园洲工业园5号 叫Chen zhongfang 18059159546
有条件的可以叫在福州的亲戚什么的去派出所去报案！
那时候是3月初啊，口罩到处都买不到了。就在google上搜 。只有这家有货在卖而且价格还可以26块 50片装的，没想过是骗子啊！
> 亲，我也是在这个骗子网站买的，3月1日买的，4月1日收到，之前同时向paypal 和银行dispute 了！中间一直两头联系，今天银行来封信，说根据paypal 提供的信息显示对方已送到，案子判对方赢！气坏了，所有图片证据同时upload 给PAYPAL和银行，都不看的吗？160几刀的普通口罩，包裹才2.7oz, 又小又轻飘！看到楼主收的是黑色粉末，我开都不想开.也没按paypal 说的不喜欢就退货，等骗子卖家收到后退款！我的想法是保留证据，150个口罩，光重量就能证明有问题！包裹原封不动，可以找邮递员或警察叔叔当面打开视频作证！
> 老妈劝我，算了，只当给骗子买药吃！我实在觉得不能忍，学校关闭忘孩子们每天要上学，哪儿都买不到，网上正规店下了几单都因缺货被cancel了，这个叫mygoodmask.com的网站，虽然价格高，但写的是两天发货！结果是特么从中囯福建寄出来的，1个月才收到个不知是什么的破玩意！卖高价口罩发国难财的都够缺德了，这特么还直接诈骗！真不怕遭天谴吗！
>
> 我继续向银行dispute ，大活人客服都没一个，在线也一等一天没个影，我也是Citi bank
我在3月4号买的口罩3天后就在Paypal上面提交了申述，因为我发现这个是骗子，所以这个骗子后面提供了快递单号应该就是随便填个地址的。所以我没有收到包裹。
4月2号在银行提交了Dispute 4月16号就回信了就判我赢了，然后骗子上传了新的证据但是17的时候Citi 维持了原判。
我觉得应该就是我上传的图片和截图起到了作用 [email protected] 这个是银行的邮箱 你可以提供证据发给他们。要填入你的dispute的号码
我当时提供的截图就是这个网站都打不开了，他们的邮箱也没有反应被服务器退回了，然后提供了和paypal 聊天的记录。还有我质疑骗子提供的单号是假的，我还提供了google的截图 很多人被骗了的截图给银行。
给银行看看
Citi很好，我们在中国被偷了手机，手机是citi卡新买的，报案后派出所给了个单子，发给Citi都不用翻译就给退款了。
你再去联系信用卡公司，可能现在他们都知道了，在提醒他们一下有可能就把钱拿回来了！因为我是前2天才回来的
Apr-10-2020 06:59 PM
Mask Scam
Hi all, sharing my experience as I believe there may be several if not hundreds of others who are victims of a mask scam.
I purchased masks from mygoodmask in early March to prepare for the COVID-19 pandemic we are facing now. The URL is no longer valid - at the time of my purchase, the contact us page for mygoodmask included a phone number and email address. I fell for the "2 day shipping/free return" and decided to purchase, in need of masks. I even paid an extra fee for the shipping costs as well to have them in time. It's been over 39 days since I placed the order and I have not received the product. I made several attempts to contact the seller but upon calling the number provided on their website, it was an anonymous person who had received hundreds of calls - the seller generated a random number and posted it to their website, same with the email address - no response (screenshot below)
mygoodmask.com.png
I called and made a dispute through the resolution center with Paypal but was informed today that "The outcome of the case was not in your favor." This is because the seller provided a tracking number (China EMS), I tried contacting China EMS and although their system says that it was delivered April 2, i have not received anything, it is now April 11.
Mygoodmask.com is built on Shopify and accepted only Paypal payments. With the urgency and uncertainty growing during this time, I decided to purchase the masks despite seeing odd discrepancies in their site mainly grammatical errors in product descriptions, claims that the masks were FDA approved, generic stock imagery, etc.
They're identified as "Best Online Shop" and have not responded to my response.
Screen Shot 2020-04-11 at 10.15.22 AM.png
Screen Shot 2020-04-11 at 10.45.15 AM.png
After numerous failed attempts in reaching out to the seller, I discovered that the seller was operating several other sites selling masks with different URLs, again built on Shopify -> Perfectideame (which is no longer active and now being redirected to "Hydro Flask, water bottles).
perfectidea.me.png
The seller, again, used randomly generated addresses and phone numbers in their contact us - thus impossible to reach.
I'm wondering how many others are experiencing this experience?
看看这个人在paypal上面的留言，这个骗子很专业的，提供的电话，邮箱什么的都是假的。这个人都这么说的 paypal 还叫他提供usps的没有收到邮件的文件。这个人买了700多刀的，不知道后面退给他了没有！