DOT clarifies flight refund rules The US Department of Transportation has today issued an enforcement notice, reminding airlines that they need to refund passengers in the event that their flights are cancelled, or there are significant schedule changes. As the enforcement notice states: The DOT has seen an increase in consumer complaints related to flight refunds Customers are entitled to a cash refund when the airline cancels a scheduled flight or makes a significant schedule change and the passenger chooses not to accept the alternative offered This applies for flights operated by US and foreign airlines to, within, or from the United States Because this is an unprecedented situation, the DOT will exercise enforcement discretion, and will give airlines the opportunity to become compliant before taking further action
DOT clarifies flight refund rules The US Department of Transportation has today issued an enforcement notice, reminding airlines that they need to refund passengers in the event that their flights are cancelled, or there are significant schedule changes. As the enforcement notice states: The DOT has seen an increase in consumer complaints related to flight refunds Customers are entitled to a cash refund when the airline cancels a scheduled flight or makes a significant schedule change and the passenger chooses not to accept the alternative offered This applies for flights operated by US and foreign airlines to, within, or from the United States Because this is an unprecedented situation, the DOT will exercise enforcement discretion, and will give airlines the opportunity to become compliant before taking further action
DOT clarifies flight refund rules The US Department of Transportation has today issued an enforcement notice, reminding airlines that they need to refund passengers in the event that their flights are cancelled, or there are significant schedule changes. As the enforcement notice states:
The DOT has seen an increase in consumer complaints related to flight refunds
Customers are entitled to a cash refund when the airline cancels a scheduled flight or makes a significant schedule change and the passenger chooses not to accept the alternative offered
This applies for flights operated by US and foreign airlines to, within, or from the United States
Because this is an unprecedented situation, the DOT will exercise enforcement discretion, and will give airlines the opportunity to become compliant before taking further action
DOT 明确规定国内外航空公司只要经停美国都要遵守规定。我的也不是美国航空公司。
offer credit 是出票一年内,我的是一月中买的,所以是明年一月,需要到时候补差价,只能飞同一destination。我没接受credit。他们说可以网上填表要求退款。已经填了,贴了DOT 链接和内容给他们,如果处理结果不满意,保留跟DOT,FTC,senator’s office,attorney general’s office file complaints 的权利。
请问在哪里填表?哪家航空公司?
要补差价.
那mm打算怎么办啊,这也太亏了。
我用美国的一个叫优胜的代理买的七月回国的票,现在航班没通知取消,等航空公司可以免费退的时候我就去要求退票,希望到时候可以拿回退款,请他们扣除劳务费退款。希望到时候顺利。以后真的再也不想在代理那买票了。好麻烦。
是南半球一家小航空公司,估计这里没什么人用。它家行程里面只有改期和credit 选项。刚开始Priceline 代我跟他们要求退款,被拒,我不接受credit,要求三方通话,把DOT 规定直接读给他之后,他才说网站上contact us 下面有个不起眼的link去到网页表格可以要求退款。
是的,以前其实一直尽量在官网买票,这次是因为差价太大。决定退钱还是退credit是航空公司的问题,跟 agent 没直接关系,但直接跟航空公司交涉大概会容易一些。
对啊,我四月本来去夏威夷的,来回两公司,都是只能退credit啊,而且也都是年底要用完。唉,有些人咋碰到国内航空公司,就觉着人家各种没道理
哦好吧,美国也不让中国籍人随便进来呀。
哟 1月时谁大声抗议美国断航是歧视来着 老实说 就中国目前的这种被监狱大军主导网上舆论带领全国人民思潮的行为 - 对了 良心言论都被打倒被举报了 -而犯罪分子本身都是不应该在社会上生活的 现在却得到了网络上的自主自由 畅所欲言 他们极度自私自利 歧视 狠毒凶残 见不得人好的犯罪分子心态 - 不但在中国网上流转 现在还来到推特 脸书上被全世界人鄙视-/ 真乃中华民族之奇耻大辱
看題目還以爲中國不讓美國籍離開中國回美國呢。你這個應該叫中國不讓美國籍入境。美國籍回國是回美國。
谢谢
谢谢
你是政避不能回中国?美国籍去哪旅游玩不可以?
纠正一下,美国籍从中国去美国叫回国,去中国叫去中国
还你们中国。你就是那种不管有没有新冠,一辈子也拿不到去中国的签证的政屁吧。
我是UA,钱直接退到信用卡
喂,你这什么道理?美国不让中国人近美国,所以中国也不让美国人回美国,中国还有理了?还40多点赞的?你这逻辑,和里根讲的故事真是异曲同工啊:美国人可以骂美国总统,美国有自由;苏联人也可以骂总统,所以苏联也有自由
他是说中国不让美国人进中国吧.......
我就是官网买的UA只给退credit,还是出票日之后一年用掉