As you requested, we are notifying you of any charges over the amount of ($USD) 500.00, as specified in your Alert settings.A charge of ($USD) 5472.00 at TORNARIS NICOLAOS has been authorized on 12/26/2019 6:33:36 AM EST. Do not reply to this Alert.
根据 FTC 规定： The FCBA settlement procedures apply only to disputes about "billing errors." For example: unauthorized charges. Federal law limits your responsibility for unauthorized charges to $50; If you disagree with the results of the investigation, you may write to the creditor, but you must act within 10 days after receiving the explanation, and you may indicate that you refuse to pay the disputed amount. At this point, the creditor may begin collection procedures. However, if the creditor reports you to a credit reporting company as delinquent, the report also must state that you don't think you owe the money. The creditor must tell you who gets these reports. The creditor also must promptly report any subsequent resolution of the reported delinquency, to everyone who got a report. Any creditor who fails to follow the settlement procedure may not collect the amount in dispute, or any related finance charges, up to $50, even if the bill turns out to be correct. For example, if a creditor acknowledges your complaint in 45 days — 15 days too late — or takes more than two billing cycles to resolve a dispute, the penalty applies. The penalty also applies if a creditor threatens to report — or improperly reports — your failure to pay during the dispute period. https://www.consumer.ftc.gov/articles/0219-disputing-credit-card-charges 这个属于Unauthorized charge,十天内要联系 Chase，要求跟 supervisor 谈，最好同时书面dispute。提及FCBA 的规定，保持平和但要坚持。
As you requested, we are notifying you of any charges over the amount of ($USD) 500.00, as specified in your Alert settings.A charge of ($USD) 5472.00 at TORNARIS NICOLAOS has been authorized on 12/26/2019 6:33:36 AM EST. Do not reply to this Alert.
我没确认，唯一做得不好得地方就是我们中午吃的饭，1点左右被盗刷，下午5点左右回到酒店才看到email, 然后才给chase打的电话。
没有签名，我没有签名......
它发的alert我们回酒店才看到，看到就马上给客服打电话了，卡也马上停了。
谢谢。我们是在希腊遇到这件事情的，不知道这边管不管。好想联系FBI啊,因为刚看到review有其它客人也遇到盗刷。
我收到的是这样的：
As you requested, we are notifying you of any charges over the amount of ($USD) 500.00, as specified in your Alert settings.A charge of ($USD) 5472.00 at TORNARIS NICOLAOS has been authorized on 12/26/2019 6:33:36 AM EST. Do not reply to this Alert.
就是钱没过呀！你必须确认后chase才会放行，有些奇怪呦
其它地方没有这个问题，我们确实大意了
之前有没有马上直接联系婚纱店，告诉他们是信用卡盗用的订单？
谢谢，我会联系他们。不过直觉他们是一伙儿的。
嗯，不是chase fraud alert 说明payment过了 你确定当时打电话关卡了么?
看到email就马上打电话给客服了，他们说马上关卡，不过我们看到email已经是几个小时以后了。后来卡也确实不能用了，其它酒店的定金啥的都要重新用另外的卡付。
不小心又点了踩，这月第二次了，mm见谅
请问fraud protection alert怎么设置的？进chase里看了看，没找到这个选项。谢谢。
不是，是版上大热的CSR
看前面有人说我这个不是fraud alert,是刷卡金额alert. 如果也能deny就好了。
你这个是怎么设置的？我的卡就有和楼主一样的消费金额提醒，谢谢。
找chase让他们查你的通话记录
Lz你马甲掉了吗？
嗯，chase有责任去向商家要求你签字的收据
继续联系客服吧，csr服务还是靠谱的，我之前换卡，前一张卡买nm的单，后来还有人专门联系我，问是不是我买的。另外借楼主的楼提醒一下出门旅游前记得要把travel info在chase登记了，要不容易被认成是盗刷锁卡。
re fraud alert email 你不点确认是你自己消费是通不过的啊。。。
re 没有确认不应该刷过啊。确认可能是短信邮件电话
csr发布到现在一直在用，客服一直蛮好。lz再多打几次看看
如果这个钱不是你花的，Chase没有任何权利向你讨钱。一个月前，我老公的identity 被盗，identity thief从银行贷款四万多买了一辆车。我们就是到这个网站，并且报警。现在银行已经正式撤回了credit report.
不是的 欧洲盗卡严重 都是主动把pos机拿到客人桌边刷卡的！连酒吧都不弄tab，买一次，刷一次卡，卡不离开本人
之前chase卡被盗刷六千多刀，发现是西班牙一个宾馆。我们从没去过西班牙。给chase打电话很快就解决了
不出意外的话的话，估计楼主自己签字了
不出意外的话的话，估计楼主自己签字了
我买一个大件chase 发了alert并且deny了，但第二次checkout就成功了，虽然也收到了第二个alert
同意 有过两次chase被盗刷的 都拿回来了
也提醒一下大家，签卡的时候看清楚再签。
好像手机app还是不能取消
这个不是alarm, 这个是你自己账号里面设置的单笔超过500消费通知你
同好奇是不是漏了什么重要信息。小二把卡拿去刷再还回来这不是惯例嘛。
如果是被盗用，一定会返还给你的。手头几张卡都发生过盗用，有次还是在我们坐游轮期间信用卡公司联系不到我们，也都顺利返还。
信用卡一般pending要24hr吧，几个小时应该没问题啊，你再打电话问，不行找manager。然后要他们给email