“ I don't think Macy's can afford losing customers like that! especially there are so many Chinese customers who spend billions of dollars here in Macy's.” 我都替你感到害臊，这种话也敢写，你平时都在和啥人交流啊？怎么讲话这么粗鲁
” I don't think Macy's can afford losing customers like that! especially there are so many Chinese customers who spend billions of dollars here in Macy's.”
“ I don't think Macy's can afford losing customers like that! especially there are so many Chinese customers who spend billions of dollars here in Macy's.”
Store: Macy's Herald Square - Skin care & cosmetics
Counter: Origins
The Asian lady (she looks around 50 years old, about 5"3 tall, speaks cantonese and broken English, wears a pair of glasses) was very disappointing today. She works at the Origins at Macys Herald square location. On 1/8/2020 around 6pm, she approached me to sell the products. I politely talked to her in English.While I was checking the review of an eyecream on an app. She noticed that it was in Chinese and then guess what? Her attitude changed 180 degree. No smile, all despise in her eyes. Ironically, she is a Chinese descent herself who looks down upon Mandarin speaking customers. She was rushing me to buy the products and she gave a huge condescending look in a sarcastic tone such as "How come you don't know that? hahahah". I was so surprised by her and felt trapped in the store. It was very rude and unprofessional of her to do that.I am always nice to the sales but I immediately distanced myself from her after she ridiculed me a few times when I tried to ask questions about the product.
Please give her a lesson as NO DISCRIMINATION on any customers especially those from mainland and remain professional. I don't think Macy's can afford losing customers like that! especially there are so many Chinese customers who spend billions of dollars here in Macy's.
Store: Macy's Herald Square - Skin care & cosmetics
Counter: Origins
The Asian lady (she looks around 50 years old, about 5"3 tall, speaks cantonese and broken English, wears a pair of glasses) was very disappointing today. She works at the Origins at Macys Herald square location. On 1/8/2020 around 6pm, she approached me to sell the products. I politely talked to her in English.While I was checking the review of an eyecream on an app. She noticed that it was in Chinese and then guess what? Her attitude changed 180 degree. No smile, all despise in her eyes. Ironically, she is a Chinese descent herself who looks down upon Mandarin speaking customers. She was rushing me to buy the products and she gave a huge condescending look in a sarcastic tone such as "How come you don't know that? hahahah". I was so surprised by her and felt trapped in the store. It was very rude and unprofessional of her to do that.I am always nice to the sales but I immediately distanced myself from her after she ridiculed me a few times when I tried to ask questions about the product.
Please give her a lesson as NO DISCRIMINATION on any customers especially those from mainland and remain professional. I don't think Macy's can afford losing customers like that! especially there are so many Chinese customers who spend billions of dollars here in Macy's.
I'm xx, I'm writing here to share some unpleasant experience that I had with Origins sales today.
It's around 6pm when I was at Origins counter, the sales approached to me and introduced the products. While I tried to check reviews of an eyecream on my phone, she seemed not happy and her attitude changed by judging me that how come I hadn't even heard of it. I felt very uncomfortable actually and walked away without buying anything.
I just hope that every sales could keep professional by not judging a customer's knowledge about their products. After all, they're professionals.
“ I don't think Macy's can afford losing customers like that! especially there are so many Chinese customers who spend billions of dollars here in Macy's.”
Dear Macy’s Customer Relations, I am writing to share my concern about an interaction I had today at your Herald Square location.
At about 6PM the salesperson at the Origins counter approached me to try to sell some products. When she saw me use a Chinese app to check reviews for the products, her attitude changed. I asked her some questions about the products, but she mocked my questions and asked how I could not know the answers.
I don’t think her behavior was professional and I don’t think customers of any background should be made to feel uncomfortable. Thank you for your attention to this matter. Sincerely, ABCDEFG
～～～～～
我也是你这样想得。读信人不由自主会觉得楼主bully在先 其实老妇售后员可能是受不了楼主拽英文在先，然后一边拽英文一边爱理不理老妇的热情，老妇气不过就开始diss楼主。我猜的哦。
” I don't think Macy's can afford losing customers like that! especially there are so many Chinese customers who spend billions of dollars here in Macy's.”
楼主就差披着五星红星旗去吗CNMB了，
你跟那种小留基本上一个档次的，
别说华人不团结，因为总有这样的华人出来代表
Chinese来恶心人
～～～～～～～～～～
Re 真辱华
我也总是遇到亚裔服务员。人家拿不准我，会先开口英文。但是我总是会笑着问can you speak Chinese? 很多时候对方就是同胞，就算是说不好普通话的也会很热情的粤式普通话回复我，还给我送好多小样。如果是其他族的肯定会回答：“sorry,I cannt speak Chinese.” 那就继续英文交流啰
同感。
～～～～～
你平时上班么？这英语，，，
Hello,
I'm xx, I'm writing here to share some unpleasant experience that I had with Origins sales today.
It's around 6pm when I was at Origins counter, the sales approached to me and introduced the products. While I tried to check reviews of an eyecream on my phone, she seemed not happy and her attitude changed by judging me that how come I hadn't even heard of it. I felt very uncomfortable actually and walked away without buying anything.
I just hope that every sales could keep professional by not judging a customer's knowledge about their products. After all, they're professionals.
Thanks for your time
xx.
但说实话，这种事情要投诉，也只能尽量捡相对客观的事情说，像那些什么嘲笑啊、讽刺啊，这些都太主观。另外就是，突出她的做法让你感到不舒服。篇幅上，不是很复杂的事情，不用太长，也没人有时间仔细看，把事情简单扼要说清楚就好。
强国气息很浓，表达情感就两种方式：我买你东西！我不买你东西！
上了华人觉得纽约真是个神奇的地方，做Sales的鄙视顾客群，然后餐馆偷着收双倍小费，追骂顾客讨要小费什么的，真是各种匪夷所思。看了后觉得我们大洛杉矶真是文明城市啊，我真是从没见过这样的。看来乱说小费的贴，这阵子我出门吃饭还特别注意账单上有没有被加了小费，结果一次都没有发现。
这样的措辞和逻辑，用中文表达一样素质很低
I would suggest:
Dear Macy’s Customer Relations,
I am writing to share my concern about an interaction I had today at your Herald Square location.
At about 6PM the salesperson at the Origins counter approached me to try to sell some products. When she saw me use a Chinese app to check reviews for the products, her attitude changed. I asked her some questions about the products, but she mocked my questions and asked how I could not know the answers.
I don’t think her behavior was professional and I don’t think customers of any background should be made to feel uncomfortable.
Thank you for your attention to this matter.
Sincerely,
ABCDEFG