Aldi 退货:椅子有质量问题,Aldi说Used 不让退

c
cool_cool
楼主 (北美华人网)
我在Aldi买了张椅子,在店里试的时候,正好穿长袖长裤,没觉得有问题。回家后穿短袖,坐上去胳膊皮肤就觉得奇痒,椅子表面是那种毛茸茸的材质。
我就拿去店里退,他们问我used吗,我回答说是的,他们就说不能退。我很郁闷,我不用过,我怎么知道椅子痒有问题?

我觉得,如果是食品、化妆品,或者内衣裤用过了,再退是不合理的。
但是椅子有质量问题不让退,太不合理的。

就算是在退货最不容易的中国,质量有问题的椅子退货也是可以的。 商家用了劣质材料做的产品引起顾客皮肤过敏,是可以退货的吧?
h
habibi
2 楼
没退过,他家一般都便宜,估计退货政策不咋地。你要不给他们打电话再问问?
t
twptwp
3 楼
不会吧,我看到有人退过用过的咖啡机,啥也没说就给退了,不过自己没退过东西。
a
anai2017
4 楼
找manager试一下
b
blume2015
5 楼
我退过用了一段时间的面条机,人家二话没说就给退了
夏天的马甲
6 楼
没退过,他家一般都便宜,估计退货政策不咋地。你要不给他们打电话再问问?
habibi 发表于 9/23/2019 7:06:56 PM


啊, 我有天在ALDI看到一个老墨女成功退了一袋打开的食品。。。
c
cool_cool
7 楼
谢谢大家!
我就是很气愤,质量有问题的产品,不管用过没用过店家都是要负责任的,可以退货的。 那个女的cashier一个劲地说No!No!No!,本来我都想走了,听见她什么都不说就是说No,我就拧上来了,我说我要找经理,她挺着胸给我看胸牌,说她就是经理, 我说那刚才你和对讲机里讲话的那个人是谁,她说是another。 我说我就找那个another。

反正我自己也很怪自己,当初在店里看到椅子,觉得颜色怎么这么好看啦,坐坐也挺舒服的,想了想就火速买下来了。这下好了,把主动权给人家了, 听Cashier一个劲说No!,非常的Rude。
m
magicbaby
8 楼
换个人。有的人就是讨厌,我连costco网购的都有不让我退的。直接挂了换个人
轻舟
9 楼
这是 ALDI return policy: https://www.aldi.us/en/about-aldi/faqs/return-policy/

Return Policy
Q. What is the return policy?
A. At ALDI, we’re so confident in our ALDI-exclusive food items that we’ve backed them with our unbeatable Twice as Nice Guarantee. Learn more here. For items not covered by the Twice as Nice Guarantee (non-food ALDI Find items, alcohol*, national brands or non-quality related issues), a replacement or refund** will be offered. In addition, some of our ALDI-exclusive brands and national brand offerings are covered by a manufacturers' limited warranty. Please consult the instruction manual or warranty card that came with the product to determine how to make a warranty claim.

Computer/Electronics return policy: Returns with a receipt will be honored within 90 days of the original purchase date. Product must be returned with all contents and in original product packaging.

*Please note, state law may prohibit the replacement or refund of alcohol.

** Please note that a receipt is required to receive a refund in the original form of payment. Customers who do not provide a receipt will receive an ALDI Merchandise Credit gift card equal to the current retail price of the returned item.

换个时间去或换间分店试试,实在不行打总部电话投诉。
m
mindstorm
10 楼
Aldi 应当是比较小气的店吧。买家俱这种东西,还是要到大店