They don't honor the price even with your confirmation letter showing the 40% has already applied. Just talked to them, all they can say it is "sorry i can not apply the discount".
请问哪位MM可以科普一下怎样去DISPUTE啊,从来没做过这样事情.不知怎样做,也不知后果如何.谢谢了.还有,因为CHARGE了两次,是全部都DISPUTE,还是只DISPUTE EXTRA CHARGE? 信用卡公司客服，说他们多charge钱。我在想要不要干，实在太气愤了。花那么多时间，现在还要花时间跟信用卡公司扯。大家说去哪能投诉talbots?以后绝对不在它那买任何东西了。
以下是引用sweettree在1/19/2012 11:19:00 AM的发言： I think "final sale" refers to the status of the item right now on their website. i.e. it's final sale today, not the day we ordered. re
以下是引用mylittleedmond在1/19/2012 2:39:00 PM的发言： should we go the other way that complain to BBB? Yes, that is another way. I will do both, disputing credit card and complaining to BBB.
以下是引用usshe在1/19/2012 10:43:00 PM的发言： update: talbots drives me nuts! My original order was $95. 2 bills were posted $95 & $80 on Jan 16 Just now a new bill shows up $155-------- Are they drunk??? [此贴子已经被作者于2012/1/19 22:45:38编辑过] 95/0.6~ 155
10:10:54Cathy D:I believe there is a misunderstanding. 10:11:48Cathy D:Talbots does not apply double promotions to orders or store purchases. If you tried to use a 40% promotion, the system would not process double promotions. 10:12:13JANE:you never explain how come for the confirmation which I received on 01/15/2012 10:13:30JANE:and how come the 40% may go through when placing the order? 10:14:44JANE:I don't mind if your company sent me cancellation and said this is an error 10:16:00JANE:but now, it seems force me to complete this transaction and it is not my fault. 10:16:27JANE:can you please answer me? 10:18:34Cathy D:You may call Customer Service at 800-992-9010 for additional assistance. 10:19:15JANE: so you are not the customer service? 10:19:49JANE: and you already know I called yesterday, right? 10:21:37Cathy D:I do see that you called, but the note does not say we would send a pre-paid label or honor the 40% discount. 10:21:59Cathy D:Please accept Talbots policy, that your order is correct as charged. 10:22:06JANE:why it is so different what I heard? 10:22:36Cathy D:If you would like to return when you receive, you may call Customer Service at 800-992-9010 for assistance. 太无耻了，我打电话过去，客服跟我说的是另一套，说的是那个code是别人的，我不能用。这足以说明，他们自己犯了错，又不承认
11:49:03sophie: You simply charged my money and shipped it. 11:49:18sophie:That's illegal. 11:49:57Ryan S.:you were charged 238.13 11:51:13sophie:Yes. But actually shown is 118 when I submitted the order. 11:51:55sophie:If you told me before you shipped out, I will cancel it. 11:52:09sophie:But now, I have to return it. 11:52:24sophie:Why should I take the consequences of your fault? 11:53:58Ryan S.:the code you used was not yours 11:55:01sophie:The point is you should tell me when placing order not now. You can not charge money without my authorization. 11:55:38Ryan S.:when you placed order knowing you were using code that was not yours is authorizing payment 11:56:03sophie:You can tell me before shipping it. 11:56:49Ryan S.:im sorry you were not notified before the order was sent out. 11:56:56sophie:What you did means I was forced to buy your thing at a higher price. 11:57:45sophie:That's the point 11:58:05Ryan S.:you were not forced you placed the items in the bag and and placed the order using a discount that was not valid. 11:59:16sophie:I was forced to be charged more money than I agreed. Is that true? 12:02:00Ryan S.:no ma'am you were charged the amount stated on the website. 12:03:19sophie:stated on the website now but not what I saw when I submitted the order which is 118. 12:03:54Ryan S.:the price you saw was reflecting the discount that belonged to another customer 12:04:45sophie:I will not argue with you here anymore. It's a waste of time. 12:05:18sophie:Your attitude is just to say sorry but to do nothing. 12:06:48sophie:I know there are other people like me. We will complain to BBB if needed. 12:07:17Ryan S.:Do you not agree that you tried to use someone elses promotion code? 12:07:58sophie:I thought it was a public code. Someone posted on a forum. 最后还居然无耻地不理我了，不了了之！ [此贴子已经被作者于2012/1/20 15:17:24编辑过]
11:43:56sophie:hi 11:44:11Ryan S.:Ill will be happy to check your order 11:44:19Ryan S.:can I get your order number 11:44:24sophie:Order #011612ID13322 11:44:51sophie:I've just called the customer service. They told me they can see I used the promotion code. But the code belongs to other people which I can not use. Why you didn't tell me the code doesn't work when I checked out? 11:45:33sophie:This means Talbots cheated me. When I submitted the order, it was shown a price after 40% and then 10% off. But actually I was charged before discount. 11:46:26Ryan S.:I do apologize for the misunderstanding but our promotions are connected to a customer number and you were trying to use someone elses promotion 11:47:11sophie:But why the order didn't show? 11:47:29sophie:I don't mind it doesn't work. 11:48:07Ryan S.:when the customer number does ot match the name the order is put on hold and a supervisor has to go in and correct it 11:48:13sophie:But you can not show me a price that I could use the code and then actually charge for more. 11:48:45sophie:But no information tells me what's going on.
Thank you for shopping with Talbots. Your order is currently being processed and we are unable to make any changes. If you wish to place a new order or have any questions, call our Customer Service Specialists toll-free at 1-800-992-9010 Monday - Friday 8am until 10pm EST and Saturday 8am until 6pm EST; or click to Chat online Monday - Saturday 8:00 am - 10:00 pm EST and Sunday 11:00 am - 9:00 pm EST. Please do not reply to this email.
11:49:03sophie: You simply charged my money and shipped it. 11:49:18sophie:That's illegal. 11:49:57Ryan S.:you were charged 238.13 11:51:13sophie:Yes. But actually shown is 118 when I submitted the order. 11:51:55sophie:If you told me before you shipped out, I will cancel it. 11:52:09sophie:But now, I have to return it. 11:52:24sophie:Why should I take the consequences of your fault? 11:53:58Ryan S.:the code you used was not yours 11:55:01sophie:The point is you should tell me when placing order not now. You can not charge money without my authorization. 11:55:38Ryan S.:when you placed order knowing you were using code that was not yours is authorizing payment 11:56:03sophie:You can tell me before shipping it. 11:56:49Ryan S.:im sorry you were not notified before the order was sent out. 11:56:56sophie:What you did means I was forced to buy your thing at a higher price. 11:57:45sophie:That's the point 11:58:05Ryan S.:you were not forced you placed the items in the bag and and placed the order using a discount that was not valid. 11:59:16sophie:I was forced to be charged more money than I agreed. Is that true? 12:02:00Ryan S.:no ma'am you were charged the amount stated on the website. 12:03:19sophie:stated on the website now but not what I saw when I submitted the order which is 118. 12:03:54Ryan S.:the price you saw was reflecting the discount that belonged to another customer 12:04:45sophie:I will not argue with you here anymore. It's a waste of time. 12:05:18sophie:Your attitude is just to say sorry but to do nothing. 12:06:48sophie:I know there are other people like me. We will complain to BBB if needed. 12:07:17Ryan S.:Do you not agree that you tried to use someone elses promotion code? 12:07:58sophie:I thought it was a public code. Someone posted on a forum. 最后还居然无耻地不理我了，不了了之！ [此贴子已经被作者于2012/1/20 15:17:24编辑过] 气愤！！！
I just dispute through my CC. -----My letter---- I ordered 6 items from Talbots.com on Jan 16 with the promotion code. The order was confirmed to be $95.02. Days later, Talbots refuse to pay the promotion price which was already committed and confirmed. This is a credit fraud. I know may customers like me have the same experience. ------ Will keep you guys posted [此贴子已经被作者于2012/1/20 16:07:40编辑过]
I just dispute through my CC. -----My letter---- I ordered 6 items from Talbots.com on Jan 16 with the promotion code. The order was confirmed to be $95.02. Days later, Talbots refuse to pay the promotion price which was already committed and confirmed. This is a credit fraud. I know may customers like me have the same experience. ------ Will keep you guys posted [此贴子已经被作者于2012/1/20 16:07:40编辑过]
以下是引用matthewma0204在1/20/2012 4:51:00 PM的发言： dispute CC， 如何发信给他们啊，我只有他们的电话在信用卡背后。我也准备着手做。MM你是哪个银行的CC，我得是chase的，如果一家的会不会更好点/ mine is chase freedom... Go to your chase CC account -->click "Customer Center"---> find a link under "credit card" stated as "Dispute a charge"
I just dispute through my CC. -----My letter---- I ordered 6 items from Talbots.com on Jan 16 with the promotion code. The order was confirmed to be $95.02. Days later, Talbots refuse to pay the promotion price which was already committed and confirmed. This is a credit fraud. I know may customers like me have the same experience. ------ Will keep you guys posted [此贴子已经被作者于2012/1/20 16:07:40编辑过] 讨厌的talbots.
所以要等package到了看货单
以下是引用sweettree在1/19/2012 11:19:00 AM的发言：
I think "final sale" refers to the status of the item right now on their website. i.e. it's final sale today, not the day we ordered.
I think "final sale" refers to the status of the item right now on their website. i.e. it's final sale today, not the day we ordered.
re
那怎么办，是不是要拒收？但是刚刚前面有mm 说拒收也很麻烦，另外，价格还可以再让他们改吗？发comfimation 的时候价格还是对的。
我的价格是对的。。。不知道CC是个什么情况
What is "CC"?
I think "final sale" refers to the status of the item right now on their website. i.e. it's final sale today, not the day we ordered.
不是的，在我的单子里显示“final sale‘ 的宝贝，点进去很多都不是final sale。
我都截了图，以防万一。
[此贴子已经被作者于2012/1/19 12:01:54编辑过]
I was still charged before the 40% off price.
Same here, they also charged shipping fee. My credit card already showed this.
请问哪位MM可以科普一下怎样去DISPUTE啊,从来没做过这样事情.不知怎样做,也不知后果如何.谢谢了.还有,因为CHARGE了两次,是全部都DISPUTE,还是只DISPUTE EXTRA CHARGE?
信用卡公司客服，说他们多charge钱。我在想要不要干，实在太气愤了。花那么多时间，现在还要花时间跟信用卡公司扯。大家说去哪能投诉talbots?以后绝对不在它那买任何东西了。
以下是引用xiaoniuhao在1/19/2012 11:49:00 AM的发言：
What is "CC"?
货给ship了，但是按原价或者标明final sale就恶心了，这样会失去很多顾客的。
I think "final sale" refers to the status of the item right now on their website. i.e. it's final sale today, not the day we ordered.
re
不是的，在我的单子里显示“final sale‘ 的宝贝，点进去很多都不是final sale。 我都截了图，以防万一。
[此贴子已经被作者于2012/1/19 12:01:54编辑过]
我按照你的做法做了，他们店的网络人员应该正在改标签，我买的一件开司米点来点去才几秒的功夫就已经标上final sale的tag了
[此贴子已经被作者于2012/1/19 12:22:35编辑过]
Trans Date Type Description Amount
01/19/2012 Pending TALBOTS-CATALOG #0001 $538.63
01/16/2012 Pending TALBOTS-CATALOG #0001 $262.93
01/16/2012 Pending TALBOTS-CATALOG #0001 $302.79
我购买了15件，总价是：$302.79，居然后来又charge 了我两次，金额达800美元，三次收费，共达1100美元。。。。
什么世道，我马上联系信用卡公司，信用卡公司把我备注了，她说一般要3天左右，如果有问题，到时候再dispute。。。
我觉得大家不用拒收包裹，他们不敢这么名目张胆的来欺骗消费者。。。
Shopping Bag Total
Merchandise total
Red Card 10% Savings
40% off
Gift Cards
Appreciation Dividends
Sales Tax
Shipping & handling
Tax on Shipping & handling
$302.79
$537.85
($53.78)
($193.63)
-$0.00
-$0.00
$12.35
FREE
$0.00
[此贴子已经被作者于2012/1/19 12:26:51编辑过]
以下是引用ghli在1/19/2012 12:19:00 PM的发言：
怎么半，买了500多块的东西，本来不是final sale，现在全是final sale了，太恶心死人了
他家做事真不厚道，如果不想卖，就说系统出错，cancel就好了，现在寄出来了，又搞个final sale
无论如何，确认订单后再改价格或final sale，都很不妥当。
他家应该要么认了要么砍单。
好象一般这种情况是从pending跳到charged，不是改数字。我想她家还没这么大胆子自己改，更何况shipping上是off的数字，她家想改就改，没王法了都
他家肯定想卖掉，问题只是想什么价格卖掉 。
无论如何，确认订单后再改价格或final sale，都很不妥当。
他家应该要么认了要么砍单。
I think "final sale" refers to the status of the item right now on their website. i.e. it's final sale today, not the day we ordered.
这家店不够诚信，以后不买他家东西了
[此贴子已经被作者于2012/1/19 10:42:30编辑过]
可是现在信用卡上的TRANSACTION不见了
好象一般这种情况是从pending跳到charged，不是改数字。我想她家还没这么大胆子自己改，更何况shipping上是off的数字，她家想改就改，没王法了都
哪都找不到了，比较奇怪，直接消失了～
以前发生过，好象第二天就会显示的。咱们盯着点儿，万一不对马上找cc
我的信用卡也被改了，本来是charge了order confirmation上的数字，现在将order confirmation上的钱还给我了，另外今天１９号又charge了新的钱，是４０％之前的，再加上１０快钱的运费。
有这么无耻的商家吗？
是不是要通知信用卡公司？
无语了。。
以下是引用Amigo在1/19/2012 2:22:00 PM的发言：
大家要密切注意信用卡了。即使收到的email是对的。
我的信用卡也被改了，本来是charge了order confirmation上的数字，现在将order confirmation上的钱还给我了，另外今天１９号又charge了新的钱，是４０％之前的，再加上１０快钱的运费。
有这么无耻的商家吗？
是不是要通知信用卡公司？
ls的mm，建议你去facebook喊一嗓子，看cs啥反应
facebook is blocked here. Will check tonight.
信用卡上划走40%前的价格，又标上了final sale。。。也不能退了。。
That's why I don't understand why Talbots did that. They are crazy.
should we go the other way that complain to BBB?
Yes, that is another way.
I will do both, disputing credit card and complaining to BBB.
[此贴子已经被作者于2012/1/19 19:28:44编辑过]
16号charge了一笔，还在pending
19号又charge了一笔，倒是40% 以后的总价，pending
同样19号，之前那笔charge又给refund回来了，这个refund也是pending
总之，账上一共三笔pending charge，正负抵消还是40% off之后的价格，貌似他家在frustrated到底要charge 多少钱。。一个字：乱！！
以下是引用Amigo在1/19/2012 2:22:00 PM的发言：
大家要密切注意信用卡了。即使收到的email是对的。
我的信用卡也被改了，本来是charge了order confirmation上的数字，现在将order confirmation上的钱还给我了，另外今天１９号又charge了新的钱，是４０％之前的，再加上１０快钱的运费。
有这么无耻的商家吗？
是不是要通知信用卡公司？
可能明天能收到衣服了 再看看 receipt上面怎么写的
我觉得应该没有问题
我买的时候都不是final sale的
不过现在都变成final sale了价格比我当时买的时候便宜
不过我order的早 13号就下单了
不过也是17号才运出来
Most are negative news about this company.
Quote: The retailer continues to be one of the least successful in its sector.
By the way, I just googled Talbots.
Most are negative news about this company.
Quote: The retailer continues to be one of the least successful in its sector.
去年就听说可能要倒了
之前at也不行了，现在又起死回生了
去年就听说可能要倒了
之前at也不行了，现在又起死回生了 人at用差料降低成本，打折实在，talbots这回这么搞伤rp啊。
人at用差料降低成本，打折实在，talbots这回这么搞伤rp啊。
我唯一想到的理由是这家业绩不好，员工都跳槽了，只能雇些没有经验的新手，结果就造成现在这样。恶性循环。。。
还真的是，早上查还没事呢，刚才再一看
16号charge了一笔，还在pending
19号又charge了一笔，倒是40% 以后的总价，pending
同样19号，之前那笔charge又给refund回来了，这个refund也是pending
总之，账上一共三笔pending charge，正负抵消还是40% off之后的价格，貌似他家在frustrated到底要charge 多少钱。。一个字：乱！！
不是吧，下次再也不买了
talbots drives me nuts!
My original order was $95.
2 bills were posted $95 & $80 on Jan 16
Just now a new bill shows up $155--------
Are they drunk???
[此贴子已经被作者于2012/1/19 22:45:38编辑过]
update: talbots drives me nuts! My original order was $95. 2 bills were posted $95 & $80 on Jan 16 Just now a new bill shows up $155-------- Are they drunk???
[此贴子已经被作者于2012/1/19 22:45:38编辑过]
95/0.6~ 155
95/0.6~ 155
i know.... but i was charged three times now: $95+$80+$155=$330....
01/16/2012 这个总价是我下单的总价$302.79
但又看到同天收我 01/16/2012 $262.93
今天01/19/2012 又收了我 $538.63
本来是$302.79的东西，现在收了我：302.79+262.93+538.63=1104.35美元
我已经给信用卡公司打了电话，他们在两笔不是我的买价上作了notes,叫我等三天有问题再dispute，我已存下所有的证据。
我也被收了三次啊。更恐怖的价格。 01/16/2012 这个总价是我下单的总价$302.79 但又看到同天收我 01/16/2012 $262.93 今天01/19/2012 又收了我 $538.63 本来是$302.79的东西，现在收了我：302.79+262.93+538.63=1104.35美元 我已经给信用卡公司打了电话，他们在两笔不是我的买价上作了notes,叫我等三天有问题再dispute，我已存下所有的证据。
出离愤怒啊，哈！从来没这么叫真过。
这么点事情都handle不了，就别出来混嘛。
出离愤怒啊，哈！从来没这么叫真过。
这么点事情都handle不了，就别出来混嘛。
re
大家以后用虚拟账号吧，1cent都别像多charge，省了不少心，有些商家，真的很无良
请问怎么用虚拟账号啊
请问怎么用虚拟账号啊
同问
直接DISPUTE CC了事
我记得我的应该是没有的
有那个 就应该可以和CC公司DISPUTE了呗
还能这样啊？商家有这权限吗？
无语了。。
ABSOLUTELY NO
他可以取消订单 如果觉得是胖子用的不合理的话
但是没有权利不按照最初CONTRACT的价格买给你
就好比你去WALMART买东西 总不能你出门了 然后提高价格 再CHARGE你吧 说出来简直匪夷所思
LA MER因为这个差点儿搞的臭大街啊 最后基本SAMPLE都还是给了 他包子这次又来？！
DISPUTE后那怎么处理收到的包裹呢
DISPUTE CHARGE的不对的那些呗 包裹还是一样 该留就留 该退就退
10:10:54Cathy D:I believe there is a misunderstanding.
10:11:48Cathy D:Talbots does not apply double promotions to orders or store purchases. If you tried to use a 40% promotion, the system would not process double promotions.
10:12:13JANE:you never explain how come for the confirmation which I received on 01/15/2012
10:13:30JANE:and how come the 40% may go through when placing the order?
10:14:44JANE:I don't mind if your company sent me cancellation and said this is an error
10:16:00JANE:but now, it seems force me to complete this transaction and it is not my fault.
10:16:27JANE:can you please answer me?
10:18:34Cathy D:You may call Customer Service at 800-992-9010 for additional assistance.
10:19:15JANE:
so you are not the customer service?
10:19:49JANE:
and you already know I called yesterday, right?
10:21:37Cathy D:I do see that you called, but the note does not say we would send a pre-paid label or honor the 40% discount.
10:21:59Cathy D:Please accept Talbots policy, that your order is correct as charged.
10:22:06JANE:why it is so different what I heard?
10:22:36Cathy D:If you would like to return when you receive, you may call Customer Service at 800-992-9010 for assistance.
太无耻了，我打电话过去，客服跟我说的是另一套，说的是那个code是别人的，我不能用。这足以说明，他们自己犯了错，又不承认
同问
https://www.citibank.com/us/cards/gen-content/messages/van/index.htm
没有local talbots的店么？
我家门口有，return对我倒不是问题。现在他们家这么恶心欺骗顾客，总得给点惩罚吧？
强烈re
https://www.citibank.com/us/cards/gen-content/messages/van/index.htm
谢谢啦，可是没有它家的CC啊。
这种无良商家,一定要搞得它做不下去!
竟然还说对我已经很generouse了
这群王八蛋custom service,去死吧!
我决定不付他们的钱!
太无耻了
[此贴子已经被作者于2012/1/20 15:28:17编辑过]
11:49:03sophie: You simply charged my money and shipped it.
11:49:18sophie:That's illegal.
11:49:57Ryan S.:you were charged 238.13
11:51:13sophie:Yes. But actually shown is 118 when I submitted the order.
11:51:55sophie:If you told me before you shipped out, I will cancel it.
11:52:09sophie:But now, I have to return it.
11:52:24sophie:Why should I take the consequences of your fault?
11:53:58Ryan S.:the code you used was not yours
11:55:01sophie:The point is you should tell me when placing order not now. You can not charge money without my authorization.
11:55:38Ryan S.:when you placed order knowing you were using code that was not yours is authorizing payment
11:56:03sophie:You can tell me before shipping it.
11:56:49Ryan S.:im sorry you were not notified before the order was sent out.
11:56:56sophie:What you did means I was forced to buy your thing at a higher price.
11:57:45sophie:That's the point
11:58:05Ryan S.:you were not forced you placed the items in the bag and and placed the order using a discount that was not valid.
11:59:16sophie:I was forced to be charged more money than I agreed. Is that true?
12:02:00Ryan S.:no ma'am you were charged the amount stated on the website.
12:03:19sophie:stated on the website now but not what I saw when I submitted the order which is 118.
12:03:54Ryan S.:the price you saw was reflecting the discount that belonged to another customer
12:04:45sophie:I will not argue with you here anymore. It's a waste of time.
12:05:18sophie:Your attitude is just to say sorry but to do nothing.
12:06:48sophie:I know there are other people like me. We will complain to BBB if needed.
12:07:17Ryan S.:Do you not agree that you tried to use someone elses promotion code?
12:07:58sophie:I thought it was a public code. Someone posted on a forum.
最后还居然无耻地不理我了，不了了之！
[此贴子已经被作者于2012/1/20 15:17:24编辑过]
快被气晕了，一点解决问题的意思都没有，就抓着说我用别人的code，所以后来review发现了就charge了折扣前的价格。哪有这样的商家？
11:43:56sophie:hi
11:44:11Ryan S.:Ill will be happy to check your order
11:44:19Ryan S.:can I get your order number
11:44:24sophie:Order #011612ID13322
11:44:51sophie:I've just called the customer service. They told me they can see I used the promotion code. But the code belongs to other people which I can not use. Why you didn't tell me the code doesn't work when I checked out?
11:45:33sophie:This means Talbots cheated me. When I submitted the order, it was shown a price after 40% and then 10% off. But actually I was charged before discount.
11:46:26Ryan S.:I do apologize for the misunderstanding but our promotions are connected to a customer number and you were trying to use someone elses promotion
11:47:11sophie:But why the order didn't show?
11:47:29sophie:I don't mind it doesn't work.
11:48:07Ryan S.:when the customer number does ot match the name the order is put on hold and a supervisor has to go in and correct it
11:48:13sophie:But you can not show me a price that I could use the code and then actually charge for more.
11:48:45sophie:But no information tells me what's going on.
马上给他们写信，但马上回的是系统自动回复。
Thank you for shopping with Talbots. Your order is currently being processed and we are unable to make any changes. If you wish to place a new order or have any questions, call our Customer Service Specialists toll-free at 1-800-992-9010 Monday - Friday 8am until 10pm EST and Saturday 8am until 6pm EST; or click to Chat online Monday - Saturday 8:00 am - 10:00 pm EST and Sunday 11:00 am - 9:00 pm EST. Please do not reply to this email.
Sincerely,
Talbots Customer Service
问问这里的MM，你们怎么来处理这事情的，难道就这么被不良商家欺负吗？
11:49:03sophie: You simply charged my money and shipped it.
11:49:18sophie:That's illegal.
11:49:57Ryan S.:you were charged 238.13
11:51:13sophie:Yes. But actually shown is 118 when I submitted the order.
11:51:55sophie:If you told me before you shipped out, I will cancel it.
11:52:09sophie:But now, I have to return it.
11:52:24sophie:Why should I take the consequences of your fault?
11:53:58Ryan S.:the code you used was not yours
11:55:01sophie:The point is you should tell me when placing order not now. You can not charge money without my authorization.
11:55:38Ryan S.:when you placed order knowing you were using code that was not yours is authorizing payment
11:56:03sophie:You can tell me before shipping it.
11:56:49Ryan S.:im sorry you were not notified before the order was sent out.
11:56:56sophie:What you did means I was forced to buy your thing at a higher price.
11:57:45sophie:That's the point
11:58:05Ryan S.:you were not forced you placed the items in the bag and and placed the order using a discount that was not valid.
11:59:16sophie:I was forced to be charged more money than I agreed. Is that true?
12:02:00Ryan S.:no ma'am you were charged the amount stated on the website.
12:03:19sophie:stated on the website now but not what I saw when I submitted the order which is 118.
12:03:54Ryan S.:the price you saw was reflecting the discount that belonged to another customer
12:04:45sophie:I will not argue with you here anymore. It's a waste of time.
12:05:18sophie:Your attitude is just to say sorry but to do nothing.
12:06:48sophie:I know there are other people like me. We will complain to BBB if needed.
12:07:17Ryan S.:Do you not agree that you tried to use someone elses promotion code?
12:07:58sophie:I thought it was a public code. Someone posted on a forum.
最后还居然无耻地不理我了，不了了之！
[此贴子已经被作者于2012/1/20 15:17:24编辑过]
气愤！！！
这种无良商家在美国还是第一次遇到!
是不是经济不好,开始来骗钱了!
不然真是气不过。
我们可以集中起来，一起向BBB投诉吗？人多力量大啊
是啊，facebook上我已经发了
-----My letter----
I ordered 6 items from Talbots.com on Jan 16 with the promotion code. The order was confirmed to be $95.02. Days later, Talbots refuse to pay the promotion price which was already committed and confirmed. This is a credit fraud. I know may customers like me have the same experience.
------
Will keep you guys posted
[此贴子已经被作者于2012/1/20 16:07:40编辑过]
以下是引用usshe在1/20/2012 4:06:00 PM的发言：
I just dispute through my CC.
-----My letter----
I ordered 6 items from Talbots.com on Jan 16 with the promotion code. The order was confirmed to be $95.02. Days later, Talbots refuse to pay the promotion price which was already committed and confirmed. This is a credit fraud. I know may customers like me have the same experience.
------
Will keep you guys posted
[此贴子已经被作者于2012/1/20 16:07:40编辑过]
dispute CC， 如何发信给他们啊，我只有他们的电话在信用卡背后。我也准备着手做。MM你是哪个银行的CC，我得是chase的，如果一家的会不会更好点/
直接打电话，他们会发封信给你，让你填张表。好像10天还2星期必须寄回去。然后信用卡公司就不付talbots了。我是citi。前段时间刚dispute了tmobile。买了他家的repaid的100块钱的卡，他愣是把我帐号都丢了，不能用。我打了无数电话给tmobile，他们把我转来转去，因为找不到我的帐号。最后我一怒之下dispute信用卡，都是买了卡半年后的事情了，把钱要回来了。
dispute CC， 如何发信给他们啊，我只有他们的电话在信用卡背后。我也准备着手做。MM你是哪个银行的CC，我得是chase的，如果一家的会不会更好点/
mine is chase freedom...
Go to your chase CC account -->click "Customer Center"---> find a link under "credit card" stated as "Dispute a charge"
给连接，我去跟，谢谢。。。
http://www.facebook.com/TALBOTS/posts/10150506110436559
我发的帖子，没人理会
而且不管code是别人的也好,不能用在final sale也要,在他家的网页上确实work了,不是吗?
很多人也是看到work以后的结果,才submit order的呀!
而且他们解决问题的方法有很多种,为什么偏偏选择偷偷的charge更多的钱呢? 这不是填堵吗?
这不是fraud,那又是什么呢?
[此贴子已经被作者于2012/1/20 18:18:35编辑过]
我的order好像还好
至少给了40%
★ Sent from iPhone App: i-Reader Huaren Lite 7.38
I just dispute through my CC.
-----My letter----
I ordered 6 items from Talbots.com on Jan 16 with the promotion code. The order was confirmed to be $95.02. Days later, Talbots refuse to pay the promotion price which was already committed and confirmed. This is a credit fraud. I know may customers like me have the same experience.
------
Will keep you guys posted
[此贴子已经被作者于2012/1/20 16:07:40编辑过]
讨厌的talbots.