Restaurants are starting to hire robots instead of people who ar

加州阳光123
楼主 (文学城)
Restaurants are starting to hire robots instead of people who are demanding higher pay Ben Winck and Nick Lichtenberg  Jul 6, 2021, 10:20 AM     A menu is displayed at eatsa, a fully automated fast food restaurant on August 31, 2015 in San Francisco, California.  Justin Sullivan/Getty Images Businesses are tired of waiting for workers and are increasingly turning to automation instead. The trend has swept through the restaurant industry as the labor shortage is hurting hiring. People have long feared automation destroying jobs, but it could also kick off a "virtuous circle" that helps the economy.  NEWSLETTER Sign up for 10 Things in Politics newsletter for the biggest stories in politics & the economy. Email address By clicking ‘Sign up’, you agree to receive marketing emails from Insider as well as other partner offers and accept our Terms of Service and Privacy Policy. SPONSORED BY BANK OF AMERICA PRIVATE BANK Talking about Money with Family

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After months of waiting for workers to rejoin the labor force, some businesses have had it.

Just 10% of job seekers are urgently looking for openings, according to a recent survey conducted by hiring giant Indeed. Whether it's because of virus fears, childcare costs, financial cushions, or enhanced unemployment benefits, the jobless aren't clamoring for many of the jobs on offer, which are largely in the hard-hit restaurant and hospitality space.

Enter the QR-code. This technology, which allows a short-staffed restaurant to save on having a person physically bringing a menu to a diner's table, is the canary in the coal mine of automation. Other signs of an automation revolution are cropping up.

Hiring issues have been widespread in the restaurant industry for several months, as Insider reported, with major firms like McDonald's struggling to contend with the national labor shortage. Many of them have begun turning to technology as a replacement to low-wage workers. For instance, Cracker Barrel rolled out a mobile app that lets customers pay for meals; McDonald's started testing automated drive-thru ordering at 10 Chicago locations; and Dave & Buster's plans to expand its contactless ordering.

The benefits are obvious. Automated solutions are often one-time investments, boost productivity, and don't require expensive solutions to fixing a staffing crisis like the signing bonuses also growing in popularity.

Economic data suggests that the shift to automation has been underway for months now. Productivity surged 5.4% in the first three months of 2021, its fastest rate of improvement in more than 20 years. This jump came as businesses had just started rehiring, suggesting the increase had more to do with the continued use of pandemic-era tech.

Businesses adopting new tech, largely in restaurants so far, haven't shied away from admitting that yes, automation will replace workers. Dave & Buster's locations using contactless ordering "have been able to expand the size of server sections and reduce staffing levels to be more efficient," Margo Manning, the company's chief operating officer, said in a June earnings call.

People have long feared that adoption of new technology will spark a vicious cycle of job destruction and stagnant pay as robots take over the workforce. This type of thinking is often called Luddite, after a group of UK workers who destroyed the machinery that had taken their jobs during the early years of the Industrial Revolution in the early 1800s. But automation can feed a virtuous cycle instead of a Luddite-like vicious one. 

The utilization of technological innovations has tended to boost productivity for the last several hundred years of economic history. That gives workers a stronger case for higher wages. More pay leads to increased economic activity, which increases labor demand elsewhere in the economy.

Accepting automation can also optimize job growth, economics writer Noah Smith wrote in a June 13 blog post. Americans who would've been taking orders and busing tables could develop new, more valuable skills as low-wage jobs are taken over by tech. Past periods of massive innovation — from the industrial revolution to the dot-com boom — didn't eliminate jobs, but shifted them elsewhere.

A push for automation "is about believing in the potential of humankind," he said.

New technology is invented by humans, after all, and it could be put to use making people's jobs better instead of worse. This could be the start of that movement. Then again, it might not.

老糊涂2
好!其实快餐店自己order自己取也挺好。
终于不潜水了
我们这里的麦当劳好几年前就都是电子屏点单了,前台四个收银员的位置就改成了两个。也可以用哭胖的。:)

超市里的自助收银台也是越来越多,问题是我用过的几次总出问题,老是按钮叫人来,所以这个我不爱用。

r
randomness
这个国内和日本早就有了。很好用,比一个服务生站旁边催着点餐强多了

当然只是普通餐馆不是高档的。

现在本来就存在AI代替人工的问题,政府还一门心思推高salary,最后是干脆大家都没工作直接拿一千刀回家躺平了。

 

加州阳光123
Automation 会越来越多的进入人们的生活
加州阳光123
很多蓝领会失业,最近还看到新闻里提到银行业现在短缺人才,不断提高薪酬期望留住人才

银行业最近招了很多junior analyst, junior banker 等职位。

宝马奔驰
哭胖是用来增加笑瘦的

销售  

加州阳光123
Automation 可以提高生产效率,又避免了很多人事和运营费用,但是如何安置失业人员,

维护社会稳定也是一大难题 

P
Porcelana
非常好啊!
r
randomness
那些local branch里的客服也算banker

就是帮人开账户一类工作。其实也可以自动化

P
Porcelana
Amazon和Walmart好像还是缺人,Uber和Lyft好像也是。
老糊涂2
躺平就可以了,没事的时间去各店grab&go. 呵呵
终于不潜水了
以前是一个人看一个收银台,现在是一个员工看七八个自助收银台,那个有问题过去处理一下。银行的ATM

已经减少了太多TELLER的岗位了,银行的各种手机APPS更进了一步。

没办法,必须要培养人类从小学习复杂技术的基础素质。

终于不潜水了
哈哈哈哈哈哈
加州阳光123
以后personal finance advisor 等也会通过网络而不需要人工服务了 但是最近投行等大量招初级分析员,我想知道

等替补库来 :)

P
Porcelana
Retail banker。他们需要做identity的认证,短期内大概还是需要。
r
randomness
Walmart已经关掉90%收银。都改成自助了。就派一个员工看着十几个自动收银机器
加州阳光123
是的,现在商店的营业员收银员的确是少了不少,也真的不一定需要那么多,以后

码货员用robot 就可以了 

加州阳光123
我也觉得没什么不好
t
tibuko
可惜,AI替代的还是低收入,还是继续拉大贫富差距
加州阳光123
真让你躺平,你也不愿意 :) 除非像国内那样拥有N套高房价的房子,每月有

passive income 进账,那就躺平好了 :)

P
Porcelana
Banking在wholesale的层次还是relationship business。在retail的层次当然会逐渐被tech

取代。

加州阳光123
Uber, Lyft 由于疫情,还是高风险吧 最近以色列不是宣称疫苗只有64% 的抵抗率吗?

P
Porcelana
还是需要人把东西放到shelves上。
终于不潜水了
这就是问题所在。有些人家的孩子陪养出来学习复杂技术的能力和基础,很多人家的孩子没有。
加州阳光123
追求高效率高利润是资本家的本意,你来了,正好问你为什么最近花街不断提高薪酬招大量初级

分析员?有的投行/银行要求回公司上班,但有些投行/银行却同意在家工作以吸引人才不跳槽?展展最近花街新动向? :)

r
randomness
政府就是在逼人躺平。这些人本来可以有一份工作。现在直接回家拿救济。政府只有不断加大救济力度
r
randomness
以后也用机器人就行了。已经看到过自己走来走去查标价的机器了lol
终于不潜水了
想要不躺平,爹妈就要使劲了,到了三四十岁,从流水线上收银台上下来真不知道干啥了。
r
randomness
因为股市太好了?
终于不潜水了
农业已经高机械化了,工业都搬到海外去了,服务业好多用机器人了。
加州阳光123
像德国一样注重职业教育?
P
Porcelana
割草和做home remodeling的老莫,医院里的physical nurse,短期内还是不会被取代。
加州阳光123
好像不是,听说是疫情期间有很多银行业的人员失业,具体我不太清楚
t
tibuko
因为她们本来就是苦力啊
r
randomness
大家还想要免费大学教育。虽然去超市都算不明白价钱。为什么就不能学点技术当个技工啥呢
终于不潜水了
职业教育也是面向高端一点的制造业的,当地得有这些制造业啊。

我有次看新闻,就是省长现场办公,有点TOWN HALL的那意思。

一个中年妇女就提问,说她找不到工作。她做能找的工作就是餐馆工,但是餐馆工是跟着客流走的,在客流大的时候那个工作强度她的身体坚持不下来。她说工厂的工作量比较平稳,她没问题,但是她就是找不到。

省长哼哼嗤嗤也说不出来个啥。

 

P
Porcelana
M&A activity增加。那种成败关系那么多钱的工作用自动化来做太冒险了。
L
Lionkingmom
什么时候出robot cop?期待blm能带来这个革命
加州阳光123
说起老莫,我觉得真好啊,上周去

仓库有点事,请仓库的员工帮我打开样品,检测后再包装起来,几个人帮我,其中一个人自己就能把上百磅的物品扛着装配起来,旁边人跟我开玩笑说LD 都是坐办公室在电脑前的,今天居然打包起来 :)

老糊涂2
政府每月发二三千,估计一半人愿意躺平了。吃穿不愁,政府每天发drug嗨,多好!哈哈
加州阳光123
据说银行

需要这些新毕业的大学生做这些职位,而且还大量简化了招聘步骤。你建议新大学毕业生还去花街吗?

加州阳光123
哈哈哈,先要人工智能识别谁是坏人,有何前科 LOL
P
Porcelana
凡是关系到很多钱的工作还会用人工来做,就像昂贵的精品用人工来做一样。
终于不潜水了
多简单的道理啊,天下的事情没有免费的,我就是这么给儿子洗脑的,普通人都能活到九十多一百

你们小小年纪各个都能享受手机电脑平板和INTERNET的很多FUN,十几岁就能拥有自己的车,凭啥啊?

科技社会享受了这些也得要付出,那就是十几年甚至二三十年如一日的学习读书,才能在科技社会自立找到自己合适的位置。得到和付出都是对等的。

加州阳光123
那就去商店做工是不是会好点? 我现在

觉得政府工作人员没啥能力的太多了 :)

终于不潜水了
商店都让亚马逊给挤兑倒了。
P
Porcelana
Ok, lawn mower robot,但是home remodeling和修房子目前还没有robot吧?
加州阳光123
这是社会问题,你说咋解决?我还不满意呢,我们村现在销售税都超过10%了,

凭啥啊? 

P
Porcelana
老莫其实很不错的,他们做的体力活很多也不容易被AI取代。
加州阳光123
亚马逊的商业模式的确会disrupt 很多产业,值得关注,单看现在的新CEO如何操作了

周一刚上任。

t
tibuko
去啊,当然去
终于不潜水了
疫情期间我没办法QUIT 使用亚马逊,但是我要求自己不买任何亚马逊BASIC这牌子的任何东西。
加州阳光123
为啥?质量不好?
a
acreek
工作职位少,政府发钱,还需要上大学吗?
终于不潜水了
我看了个报道说他们这个牌子就是总结平台小商家数据,什么东西什么样的性价比最好销,他们就做一款

AMAZON BASIC的来卖,当然自家东西永远是搜索首位,卖同类东西的小商家就玩完了。