Response from shiseidopwr shiseidopwr 18 days ago Hello TL, Thank you for your review of Bio-Performance Advanced Super Revitalizing Cream. We are sorry to hear of your experience and have shared your comments with our internal teams. Please note, there was a recent ingredient swap from the previous Bio-Performance Advanced Super Revitalizing Cream formula, to ensure this product stays up to date with our skincare technology and sustainability standards. While it was not a full reformulation, and the product still offers the same benefits as it did previously, we sincerely apologize for any disappointment this may cause. -Beverly, Skincare Expert
Beware: Formula has Changed I''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''ve been a grateful and devoted user of this product for two decades. Sadly, Shiseido has recently updated the formula. I don''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''t doubt it will continue to work for some, but for my dry skin (compounded by living in a high altitude location), it no longer works. I''''''''''''''''ll leave aside the scent (which is more perfumey than the original), the cream itself is no longer good for those with dry skin (and based on the scent, I suspect those prone to allergies--which I am not--will also encounter problems). Based on some recommendations, I''''''''''''''''''''''''''''''''''''''''''''''''ve already ordered several other creams to try (from different companies), and I will reluctantly be moving on from Shiseido after 20 years of loyal use.
Poppy 6 days ago from NY My favorite cream of 20 years - ruined Disgusted with Shiseido. Is it sustainability or profitability? The velvet rich texture is no more. The smell is awful. You had loyal customers and you didn''''''''''''''''t tell us you were changing it up. I''''''''m done
Rainier 22 days ago from Seattle, USA Horrible Smell in the New Formula Every year I use 3 or 4 jars of these creams. Best facial cream for all seasons. However with the most recent ingredient change, the cream smells horrible, like a bathroom detergent, unpleasantly strong chemical smell. Whoever is in charge for the ingredient swap should resign, this is ruining a legendary product, and swapped with cheap smelling chemicals. So disappointed! Please get back this message to the team and have it fixed!! Please!! logo for shiseido.com Customer review from shiseido.com
UPDATE: 查了一下官网和MACYS， 我发现大家都说FORMULA CHANGE 了,，气味和TEXTURE 都变了，反正我也被弄糊涂了， 打算全退了，打算换牌子了。也不打算上官网买了。
Response from shiseidopwr
shiseidopwr 18 days ago Hello TL, Thank you for your review of Bio-Performance Advanced Super Revitalizing Cream. We are sorry to hear of your experience and have shared your comments with our internal teams. Please note, there was a recent ingredient swap from the previous Bio-Performance Advanced Super Revitalizing Cream formula, to ensure this product stays up to date with our skincare technology and sustainability standards. While it was not a full reformulation, and the product still offers the same benefits as it did previously, we sincerely apologize for any disappointment this may cause. -Beverly, Skincare Expert
Beware: Formula has Changed I''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''ve been a grateful and devoted user of this product for two decades. Sadly, Shiseido has recently updated the formula. I don''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''t doubt it will continue to work for some, but for my dry skin (compounded by living in a high altitude location), it no longer works. I''''''''''''''''ll leave aside the scent (which is more perfumey than the original), the cream itself is no longer good for those with dry skin (and based on the scent, I suspect those prone to allergies--which I am not--will also encounter problems). Based on some recommendations, I''''''''''''''''''''''''''''''''''''''''''''''''ve already ordered several other creams to try (from different companies), and I will reluctantly be moving on from Shiseido after 20 years of loyal use.
Poppy 6 days ago from NY My favorite cream of 20 years - ruined Disgusted with Shiseido. Is it sustainability or profitability? The velvet rich texture is no more. The smell is awful. You had loyal customers and you didn''''''''''''''''t tell us you were changing it up. I''''''''m done
Rainier 22 days ago from Seattle, USA Horrible Smell in the New Formula Every year I use 3 or 4 jars of these creams. Best facial cream for all seasons. However with the most recent ingredient change, the cream smells horrible, like a bathroom detergent, unpleasantly strong chemical smell. Whoever is in charge for the ingredient swap should resign, this is ruining a legendary product, and swapped with cheap smelling chemicals. So disappointed! Please get back this message to the team and have it fixed!! Please!!
logo for shiseido.com Customer review from shiseido.com
https://checkcosmetic.net/
都查的出来啊，有什么意义吗？瓶子里的CREAM 就连我家小娃娃看了都说不是一样的东西 我觉得味道不一样说的过去，也许不同批次用的香料不同，但质地都不一样啊。。。。。
所以我几乎不在tjmaxx买任何品牌的东西，其实都是假货或者不合格产品。
有一瓶是盒子外面没有塑料包膜的，这瓶有可能人家换了里面的东西。 另外两瓶都是由塑料包膜密封的，但两瓶里面的CREAM 也完全不一样。 和我之前记忆里的也不一样。这逼着我上官网买啊，我还以为捡到便宜了。
你一直用这个CREAM 吗？ 成分和质地有过变化吗？ 我是有时候用，有时候不用，所以完全记不住上次买的时候是什么香味和质地的了。
不是同一批次，都隔开了年数，有新鲜的，也有不新鲜的
退很容易的。 我纠结的是这个事吗？以后都不能愉快购物了。。。
我不在她家买护肤品，偶尔去淘件衣服或者厨房用品什么的。