求助大家:租的车出机械故障费用负责

L
Liliana
楼主 (北美华人网)
问问大家怎么处理:前些天road trip,租的jeep,半路上机械故障发动机突然死了,在一个荒无人烟的地方,没有uber没有lyft,我们定的酒店在200miles之外的城市里,租车公司建议就近定一个酒店,他们派拖车公司送我们去。第二天早晨,他们也没有replacement car available,所以建议我们飞到目的地去,我们打了出租到机场,坐了个小飞机走的。 现在问题是,出租的费用租车公司报销了,但是酒店的费用和机票费用他们不想负责,说给建议的是roadside assistance,而负责报销的部门不管。。。 求建议!
v
vya
没经历过,我们都是有车给换了。 租车的信用卡有没有保险?
L
Liliana
回复 2楼vya的帖子
信用卡有保险,是chase sapphire reserve,但是我浏览了一下,信用卡cover的是collision,我们没有事故,就是机械故障。。。
a
abracadabraa
Mechanical problem, if not resulted from accident, or improper driving, rental car co should cover it.
Reject unreasonable charge from rental car co.
L
Liliana
没有修车费用 是由此造成的hotel and transportation cost
R
Riverview
看看你的保险怎么说的
a
abracadabraa
does credit card carry: trip interruption coverage?
L
Liliana
回复 7楼abracadabraa的帖子
trip interruption insurance有,我仔细瞅瞅条款去
a
abracadabraa
回复 7楼abracadabraa的帖子
trip interruption insurance有,我仔细瞅瞅条款去
Liliana 发表于 2021-07-29 17:01

the trip was interrupted due to the unexpected mechanical break-down of the rent car, hence it is the interrupted trip. Coverage shall pay for meal, transportation, lodging and reasonable means to continue trip or return to home place.
There will be a cap for total amount, but usually sth like 1500 or 5000
call cc co. for details
L
Liliana
the trip was interrupted due to the unexpected mechanical break-down of the rent car, hence it is the interrupted trip. Coverage shall pay for meal, transportation, lodging and reasonable means to continue trip or return to home place.
There will be a cap for total amount, but usually sth like 1500 or 5000
call cc co. for details
abracadabraa 发表于 2021-07-29 17:06

It is right!!! Genius! I'll call the cc co now. $1500 is better than nothing:) Many thanks!!!
a
abracadabraa
Their underwriter insurance co. has no reason to reject the claim.
It takes a little bit effort for paperwork, but it is what matters to the reputation of the cc. co. Underwriter co. will give it priority just for that reason.