主要是寄来得很快。别的店都比他家寄得慢啊，有的东西等不及啊。local店里有没有也是问题。amazon上基本上什么都有，而且不少review。还退货方便。我家每年在amazon买的东西太多了😂我想要cut这上面的开销都不知道从何做起，完全没法想象没有amazon我上哪里买东西😅 不过Whole Foods送货我倒是已经很久没刷到available time slots了
说个刚刚发生的amzon experience: 几个月前买了一个日常消耗品用的subscribe，然后忘了取消了。2周前发现又自动送了， 就去看了一眼，发现被charge的钱比当前网上价格高了8块多。 我就打电话去问为啥那么贵，客服说： 哦，因为我们最近price reduction了，纯粹胡说八道。 客服说，这样吧，多收的8块我给你credit to account，you can use it next time you shop。 然后昨天网上又下一单，买的时候也忘了， 用信用卡付了，然后突然想起来这传说中的8块credit，account里找不到，又打电话去问，她说：你看不到，你需要买东西的时候就会自己apply。 我说我刚刚买了，没apply. 回答是你买的不是amazon卖出得东西，所以不apply，你找一个amazon自己卖的就可以。 我说那我马上test一下，然后就花了20多分钟，愣是找不到任何amazon自己卖的任何东西来test， 客服帮我一起找也找不到。20多分钟后终于勉强找到一个。 没这个experience我还不知道现在amazon上的东西原来这么大比例都是third party seller的。 这不成了ebay了吗？ 也算是learning exprhence了。
说个刚刚发生的amzon experience: 几个月前买了一个日常消耗品用的subscribe，然后忘了取消了。2周前发现又自动送了， 就去看了一眼，发现被charge的钱比当前网上价格高了8块多。 我就打电话去问为啥那么贵，客服说： 哦，因为我们最近price reduction了，纯粹胡说八道。 客服说，这样吧，多收的8块我给你credit to account，you can use it next time you shop。 然后昨天网上又下一单，买的时候也忘了， 用信用卡付了，然后突然想起来这传说中的8块credit，account里找不到，又打电话去问，她说：你看不到，你需要买东西的时候就会自己apply。 我说我刚刚买了，没apply. 回答是你买的不是amazon卖出得东西，所以不apply，你找一个amazon自己卖的就可以。 我说那我马上test一下，然后就花了20多分钟，愣是找不到任何amazon自己卖的任何东西来test， 客服帮我一起找也找不到。20多分钟后终于勉强找到一个。 没这个experience我还不知道现在amazon上的东西原来这么大比例都是third party seller的。 这不成了ebay了吗？ 也算是learning exprhence了。 guoke1 发表于 2021-01-13 15:38
[url]https://gizmodo.com/consumer-groups-ask-ftc-to-investigate-amazon-primes-he-1846061913[/url] Consumer Groups Ask FTC to Investigate Amazon Prime's Headache-Inducing Cancellation Process It’s too goddamn hard to cancel your Amazon Prime account, a group of consumer advocacy organizations have told the Federal Trade Commission in a complaint letter. In the document, addressed to FTC chairman Joe Simons, groups led by the nonprofit Public Citizen asked that the agency investigate Amazon under Section 5 of the FTC Act, which bars “unfair or deceptive acts or practices in or affecting commerce.” The groups also asked for the FTC to investigate whether Amazon’s convoluted cancellation process violates the Restore Online Shoppers’ Confidence Act (ROSCA), which mandates “simple mechanisms” to terminate recurring charges, and the CAN-SPAM Act, which bars deceptive subject headings. A video released this week by the Norwegian Consumer Council, a government agency of Norway that signed onto the letter, demonstrates what it says is a clear example of “dark patterns”—techniques used by websites and apps to trick or mislead a user into choosing the action preferred by a developer. Ending a Prime membership requires: clicking into Account Settings locating the Prime membership submenu clicking a button titled “manage membership” clicking “end membership” scrolling through a list of benefits selecting “cancel my benefits” from another set of options navigating past another screen asking users to switch to an annual payment model clicking “Continue to Cancel” from another set of options and then landing on a page that says Amazon is sorry to see the user go That screen presents multiple options including “remind me later,” “keep my membership,” “pause” a membership, and finally at the bottom, the correct option to cancel. Amazon also warns users during the process that “items tied to your Prime membership will be affected,” which is vague enough to suggest prior purchases could be delayed, canceled, or otherwise altered. (Amazon can’t, for example, back-charge shipping fees, demand customers return items, or delay orders already placed.) Each step is clearly designed to obfuscate how to cancel a membership, redirect users to other parts of the Amazon website, or simply irritate them into deciding to cancel later. 系统提示：若遇到视频无法播放请点击下方链接 https://www.youtube.com/embed/https://gizmodo.com/ajax/inset/iframe?id=youtube-video-GpEQ4OWNO4Y Amazon Prime is one of a number of services that profits from how the proliferation of auto-renewing online subscription services makes it hard for consumers to keep track of what they’re actually spending money on, the groups argue in the letter. While navigating the Amazon cancellation process may only take a few minutes—assuming one knows where the options are in the first place—that extra inconvenience might cause the consumer to delay their cancellation decision and forget about it until more bills roll in. Each of these minor inconveniences adds up over time, plumping up profit for the subscription services. Amazon’s use of warnings “misdirects consumers and challenges their choices through negatively charged statements intended to discourage users from attempting to stop paying for the service,” the letter claims, and the confusing array of buttons constitutes “visual interference.” Amazon also changes up language (“end membership” becomes “cancel my benefits”) throughout the process, possibly confusing users as to which button to hit to continue canceling. “With an increasing number of online platforms reaching high levels of popularity among consumers, and a variety of free trial subscriptions lowering the cost of entry, consumers are signing up for ever-more services and the prospect of keeping track of every service becomes complicated,” the groups wrote in the letter. “In short, it is very easy to sign up for services, but cancelling subscriptions can be challenging by design.” The Norwegian agency wrote in a separate report released this week that the nation’s consumers tend to let themselves keep paying for services they aren’t using despite racking up average digital content service bills of $46 per month. That is probably in large part thanks to all that inconvenience built into products, according to the report:
As another part of this work, we conducted a survey in autumn 2020 of 1,000 consumers in Norway... Almost half of the respondents said that they probably or definitely pay for at least one service they do not use often enough to justify the subscription. Furthermore, around 25% of respondents had experienced problems cancelling a digital subscription because they found the process difficult and/or frustrating. These numbers confirm that, while consumers generally have several digital content subscriptions, these subscriptions are often left running without being used.
... This becomes a problem if the consumer is tricked into continuous subscriptions that they do not want to continue because the bar for discontinuing the service is unreasonably high. As a rule, it should not be more difficult to unsubscribe from a service than it was to subscribe in the first place.
TechCrunch reported that Germany’s VZBZ consumer protection agency, is also investigating the process to unsubscribe for Prime. Its parent organization, the Federation of German Consumer Organizations, has the power to issue legal threats and launch compliance lawsuits on its own without going to regulators. “Amazon makes it clear and easy for Prime members to cancel their subscription at any time, whether through a few clicks online, a quick phone call or by turning off auto renew in their membership option,” Amazon told TechCrunch in a statement. “Customer trust is at the heart of all of our products and services and we reject the claim that our cancellation process is unfair or creates uncertainty.” According to Bloomberg, while complaints typically make it little farther than the FTC’s trash can, letter co-signatory the Center for Digital Democracy has previously managed to sway the agency’s course during an investigation into the collection of child viewers’ data on YouTube. Amazon is also facing a major antitrust investigation in Congress and a competition probe by the FTC that could expand under inbound President Joe Biden’s administration. Subscribe to our newsletter! Type your email Sign me up By subscribing you agree to our Terms of Use and Privacy Policy. In 2019, Senators Mark Warner and Deb Fischer co-introduced legislation that would have made it illegal for firms with over 100 million active monthly users to “design, modify, or manipulate a user interface with the purpose or substantial effect of obscuring, subverting, or impairing user autonomy, decision-making, or choice to obtain consent or user data.” Titled the Deceptive Experiences To Online Users Reduction (DETOUR) Act, it went nowhere but key provisions were later integrated into a larger tech regulation bill, the SAFE DATA Act. That bill could be passed by the next Congress, with both the House and Senate under Democratic control.
你看起来像是个搅屎棍，啥都往政治上揽
对了，Walmart买的东西，如果店里有，现在都叫door dash当天就送到家了。
一百块的会员费引得某些人咬牙切齿的至于吗 还什么黑心企业
怎么能5%返现啊谢谢
Amazon Prime Reward card
不需要办卡，装一个wholefoods app，结账时扫码即可。有用prime才有的sale，普通sale会再便宜10%
什么都是带节奏，心里就不能敞亮些
因为lz的很多咆哮并且没有fact的话术就是跟带节奏的某粉一样啊。虽然我也不赞成科技公司直接block 或者suspend大V账号。
支持local business很好，毕竟那些local business带来本地经济繁荣，带来本地社区稳定。这次Big Tech显示的杀伤力太大了，一出手感觉普通民众只能接受他们的观点，中小企业根本没有活路。
支持！
我从没买过Prime，偶尔免费的一个月那种用一下。
不过我最近发现Walmart网站上有些东西即使只有10来美元，也都Free shipping，这周才发现的，我订了两样东西，一个9.99，一个大概15，居然是两个不同的delivery公司，应该是各自单独deliver，而且都是Free。我12月底买些东西还需要凑单。当然，这应该也只是部分商品，但是这个趋势很好，而且这两样我本来想在Amazon上凑单的，但是跑去Walmart上都找到了更便宜的替代品。虽然没有多少reviews，但是反正便宜东西，无论Amazon还是Walmart，都是中国卖家的，区别应该也不会很大。
武力解决是最终方案，切记切记
还有这好处，谢谢提醒
喜欢断舍离的人，取消利大于弊，喜欢买买买的，就加入好了
You can ask for partial refund if you don't have purchase plan till Nov 2021. You will get about 100$ back.
Amazon五花八门的东西多，寻找也方便，还是愿意用。请问口罩挂在脖子上的挂绳的link有吗，谢谢。
在Ann Taylor买个
这是累死人的节奏！我发现之前推荐了一个亚麻物品，估计是看的人很多，立马价格提高几十刀！哎，这也够极品
我个人咋能够跟亚麻对抗，取消后，我每年少交100多，而且少买乱七八糟的杂货，也算清静一些。没啥特别需要的情况下
你这个是取消续费不是取消会员。要继续再操作一次可以马上取消会员。按照日子比例退给你钱。我操作过
那是因为你钱提前交了啊……这是好事啊。就好比你交的一年钱就是给你用一年你cancel了还保证你能用啊。你这cancel的只是续订继续交钱的动作。否则买一个月的买完立刻cancel显示就是到下个月啊
如果只是买东西我觉得不需要入prime，比如我本身也不会几块钱东西去下个单门槛随便就买得到。现在walmart也很方便。 prime离不开的是这些疫情amazon whole foods送货。这个实在太好了价格就是店里价格还经常打折比店里还便宜（送货的local wf店里没打折）不像instacart那个直接就比平常贵很多
Consumer Groups Ask FTC to Investigate Amazon Prime's Headache-Inducing Cancellation Process
It’s too goddamn hard to cancel your Amazon Prime account, a group of consumer advocacy organizations have told the Federal Trade Commission in a complaint letter.
In the document, addressed to FTC chairman Joe Simons, groups led by the nonprofit Public Citizen asked that the agency investigate Amazon under Section 5 of the FTC Act, which bars “unfair or deceptive acts or practices in or affecting commerce.” The groups also asked for the FTC to investigate whether Amazon’s convoluted cancellation process violates the Restore Online Shoppers’ Confidence Act (ROSCA), which mandates “simple mechanisms” to terminate recurring charges, and the CAN-SPAM Act, which bars deceptive subject headings. A video released this week by the Norwegian Consumer Council, a government agency of Norway that signed onto the letter, demonstrates what it says is a clear example of “dark patterns”—techniques used by websites and apps to trick or mislead a user into choosing the action preferred by a developer. Ending a Prime membership requires: clicking into Account Settings locating the Prime membership submenu clicking a button titled “manage membership” clicking “end membership” scrolling through a list of benefits selecting “cancel my benefits” from another set of options navigating past another screen asking users to switch to an annual payment model clicking “Continue to Cancel” from another set of options and then landing on a page that says Amazon is sorry to see the user go That screen presents multiple options including “remind me later,” “keep my membership,” “pause” a membership, and finally at the bottom, the correct option to cancel. Amazon also warns users during the process that “items tied to your Prime membership will be affected,” which is vague enough to suggest prior purchases could be delayed, canceled, or otherwise altered. (Amazon can’t, for example, back-charge shipping fees, demand customers return items, or delay orders already placed.) Each step is clearly designed to obfuscate how to cancel a membership, redirect users to other parts of the Amazon website, or simply irritate them into deciding to cancel later.
系统提示：若遇到视频无法播放请点击下方链接
https://www.youtube.com/embed/https://gizmodo.com/ajax/inset/iframe?id=youtube-video-GpEQ4OWNO4Y
Amazon Prime is one of a number of services that profits from how the proliferation of auto-renewing online subscription services makes it hard for consumers to keep track of what they’re actually spending money on, the groups argue in the letter. While navigating the Amazon cancellation process may only take a few minutes—assuming one knows where the options are in the first place—that extra inconvenience might cause the consumer to delay their cancellation decision and forget about it until more bills roll in. Each of these minor inconveniences adds up over time, plumping up profit for the subscription services. Amazon’s use of warnings “misdirects consumers and challenges their choices through negatively charged statements intended to discourage users from attempting to stop paying for the service,” the letter claims, and the confusing array of buttons constitutes “visual interference.” Amazon also changes up language (“end membership” becomes “cancel my benefits”) throughout the process, possibly confusing users as to which button to hit to continue canceling. “With an increasing number of online platforms reaching high levels of popularity among consumers, and a variety of free trial subscriptions lowering the cost of entry, consumers are signing up for ever-more services and the prospect of keeping track of every service becomes complicated,” the groups wrote in the letter. “In short, it is very easy to sign up for services, but cancelling subscriptions can be challenging by design.” The Norwegian agency wrote in a separate report released this week that the nation’s consumers tend to let themselves keep paying for services they aren’t using despite racking up average digital content service bills of $46 per month. That is probably in large part thanks to all that inconvenience built into products, according to the report: TechCrunch reported that Germany’s VZBZ consumer protection agency, is also investigating the process to unsubscribe for Prime. Its parent organization, the Federation of German Consumer Organizations, has the power to issue legal threats and launch compliance lawsuits on its own without going to regulators. “Amazon makes it clear and easy for Prime members to cancel their subscription at any time, whether through a few clicks online, a quick phone call or by turning off auto renew in their membership option,” Amazon told TechCrunch in a statement. “Customer trust is at the heart of all of our products and services and we reject the claim that our cancellation process is unfair or creates uncertainty.” According to Bloomberg, while complaints typically make it little farther than the FTC’s trash can, letter co-signatory the Center for Digital Democracy has previously managed to sway the agency’s course during an investigation into the collection of child viewers’ data on YouTube. Amazon is also facing a major antitrust investigation in Congress and a competition probe by the FTC that could expand under inbound President Joe Biden’s administration. Subscribe to our newsletter!
Type your email
Sign me up By subscribing you agree to our Terms of Use and Privacy Policy. In 2019, Senators Mark Warner and Deb Fischer co-introduced legislation that would have made it illegal for firms with over 100 million active monthly users to “design, modify, or manipulate a user interface with the purpose or substantial effect of obscuring, subverting, or impairing user autonomy, decision-making, or choice to obtain consent or user data.” Titled the Deceptive Experiences To Online Users Reduction (DETOUR) Act, it went nowhere but key provisions were later integrated into a larger tech regulation bill, the SAFE DATA Act. That bill could be passed by the next Congress, with both the House and Senate under Democratic control.
哈哈，cancel一年了，并没有觉得不方便