回复 3楼rabbitfl的帖子 我最近网上刚买过，有件不合适，问了客服网上的三折也不能退了。以前是可以退的 With apology, we must inform you that your item is not eligible to be returned. Items that are not eligible for return include: Items 70% off or greater purchased in store Monogrammed or altered merchandise Special Order and Made to Measure clothing Head of the Charles merchandise If we can be of further assistance, please contact our support team at (800) 274-1815 or email us at [email protected].
Return & Exchanges Policy Brooks Brothers wants you to be satisfied with your purchase. We will gladly accept a return of saleable merchandise in original condition within 60 days of purchase date accompanied by an original receipt. All returns accompanied by original receipt will be credited to your original form of payment. The following may not be returned: Items 70% off or greater purchased in store; monogrammed or altered merchandise; Special Order and Made to Measure clothing; Sample Sale items; and Head of the Charles merchandise. Saleable merchandise in original condition not accompanied by a receipt will be accepted, and a merchandise credit will be issued for the lowest price for that item currently shown on our website. Photo identification is required for all in-store merchandise returns. If your cash return is greater than $100.00, a company-issued check* will be mailed to you. We are unable to process exchanges. If you would like a new size or color, please return your original item(s) and place a new order online at BrooksBrothers.com or by calling us at 1-800-274-1815. 大家别自己吓自己。人家网页说的是店里的70%以上的折扣不能退。 这种事情，更加不需要去找什么客服问。就按照正常程序退就好了。别提醒人家改政策啊。我是用SHOPRUNNER买，也打算用这个打印LABEL退的。 用了他家网上的RETURN FORM，所有都是可以退的！
谢谢。网站上没看到这字样，还以为可以退换呢……那我得好好斟酌一下size了
我最近网上刚买过，有件不合适，问了客服网上的三折也不能退了。以前是可以退的
With apology, we must inform you that your item is not eligible to be returned.
Items that are not eligible for return include: Items 70% off or greater purchased in store Monogrammed or altered merchandise Special Order and Made to Measure clothing Head of the Charles merchandise If we can be of further assistance, please contact our support team at (800) 274-1815 or email us at [email protected].
The following may not be returned: Items 70% off or greater purchased in store; monogrammed or altered merchandise; Special Order and Made to Measure clothing; Sample Sale items; and Head of the Charles merchandise.
Saleable merchandise in original condition not accompanied by a receipt will be accepted, and a merchandise credit will be issued for the lowest price for that item currently shown on our website. Photo identification is required for all in-store merchandise returns. If your cash return is greater than $100.00, a company-issued check* will be mailed to you. We are unable to process exchanges. If you would like a new size or color, please return your original item(s) and place a new order online at BrooksBrothers.com or by calling us at 1-800-274-1815.
大家别自己吓自己。人家网页说的是店里的70%以上的折扣不能退。
这种事情，更加不需要去找什么客服问。就按照正常程序退就好了。别提醒人家改政策啊。我是用SHOPRUNNER买，也打算用这个打印LABEL退的。
用了他家网上的RETURN FORM，所有都是可以退的！