A doctor at a Florida surgery was caught on camera yelling and swearing at a female patient in the waiting room. Patient Jessica Stipe was annoyed by the lengthy wait time at the Gainesville After Hours Clinic on Monday and wanted a refund after being 'severely sick' and 'throwing up in the trash can'. She confronted Dr. Peter Gallogly saying her appointment was at 6.30pm and it was now 7.45pm and the entire argument was videoed by Stipes daughter.
Dr. Gallogly released a statement Wednesday with regards to the incident as he said: 'it was heavily edited and taken out of context', according to CBS. In the video the doctor can be heard angrily saying to Stipe: 'Do you want to be seen or not?' to which she says she wants to go home and get into bed. He then fires back with: 'Then fine, get the hell out, get your money and get the hell out, see you later.' The dispute continues as Stipes daughter reassures her mom that it's okay and she had been filming the whole thing as she says to the doctor: 'Okay you can get out of her face.'
He continues to yell at Stipe as he screams: 'get the f*** out of my office. Now.' After the daughter points the camera directly to him and says: 'What's your name?' the doctor aggressively slams the phone out of her hand and takes it away from her. In a statement released by Gallogly he said: 'Ms. Stipe had been increasingly belligerent and abusive to the office staff, cursing and threatening them with violence, because she was unwell and had been waiting to see me for more than an hour.' 'I went to the front desk only because after Ms. Stipe received her refund, she refused to leave the office, and continued her abusive behavior towards staff.'
He then said when he finally came to the waiting room Stipe and her daughter continued hurling abuse where they 'cursed and threatened him.' He doesn't defend his behavior but claims he lost his temper: 'While not an excuse for my behavior, a basic reason for my reaction is that I simply regard my staff as family, and I over-reacted to defend them.' In the video the doctor also says that Stipe was seen to and even had a urine sample taken. Stipe stands by her story as she said: 'I don’t want anybody else in my community or any other community to receive that type of care or behavior towards them.'
She said in a Facebook post, which has been shared 2.3k times: 'I asked for my co pay back so I could leave and go back home to bed and try to be seen elsewhere tomorrow because I'm just that miserable.' 'The Dr was mad I wanted my co pay back and was unhappy with having to wait so long and proceeded to cuss me out.' Gallogly said the situation continued even after Stipe received her refund, however she still would not leave, according to The Gainesville Sun. Officer Ben Tobias, a spokesman for the Gainesville Police Department, said an investigation has been launched into Gallogly’s actions. Stipe said on Facebook: 'Gpd is here now but says we can’t press assault charges even though it’s all on tape because she has no injury .. wtf .. he took her phone and shoved her she is a minor,' she angrily wrote.
首先，这个医生需要temper control。毕竟是服务行业，code还是要遵守的。但是这病人明显看起来不象她说的“in severe pain"。如果那么严重的话，一你真敢就自己回家？二你还有能量折腾copay refund？这个refund还是人家已经给你做了尿检的情况下。况且病人未经许可私自录音录像都是非法的。
Patient Jessica Stipe was annoyed by the lengthy wait time at the Gainesville After Hours Clinic on Monday and wanted a refund after being 'severely sick' and 'throwing up in the trash can'.
She confronted Dr. Peter Gallogly saying her appointment was at 6.30pm and it was now 7.45pm and the entire argument was videoed by Stipes daughter.
Dr. Gallogly released a statement Wednesday with regards to the incident as he said: 'it was heavily edited and taken out of context', according to CBS.
In the video the doctor can be heard angrily saying to Stipe: 'Do you want to be seen or not?' to which she says she wants to go home and get into bed.
He then fires back with: 'Then fine, get the hell out, get your money and get the hell out, see you later.'
The dispute continues as Stipes daughter reassures her mom that it's okay and she had been filming the whole thing as she says to the doctor: 'Okay you can get out of her face.'
He continues to yell at Stipe as he screams: 'get the f*** out of my office. Now.'
After the daughter points the camera directly to him and says: 'What's your name?' the doctor aggressively slams the phone out of her hand and takes it away from her.
In a statement released by Gallogly he said: 'Ms. Stipe had been increasingly belligerent and abusive to the office staff, cursing and threatening them with violence, because she was unwell and had been waiting to see me for more than an hour.'
'I went to the front desk only because after Ms. Stipe received her refund, she refused to leave the office, and continued her abusive behavior towards staff.'
He then said when he finally came to the waiting room Stipe and her daughter continued hurling abuse where they 'cursed and threatened him.'
He doesn't defend his behavior but claims he lost his temper: 'While not an excuse for my behavior, a basic reason for my reaction is that I simply regard my staff as family, and I over-reacted to defend them.'
In the video the doctor also says that Stipe was seen to and even had a urine sample taken.
Stipe stands by her story as she said: 'I don’t want anybody else in my community or any other community to receive that type of care or behavior towards them.'
She said in a Facebook post, which has been shared 2.3k times: 'I asked for my co pay back so I could leave and go back home to bed and try to be seen elsewhere tomorrow because I'm just that miserable.'
'The Dr was mad I wanted my co pay back and was unhappy with having to wait so long and proceeded to cuss me out.'
Gallogly said the situation continued even after Stipe received her refund, however she still would not leave, according to The Gainesville Sun.
Officer Ben Tobias, a spokesman for the Gainesville Police Department, said an investigation has been launched into Gallogly’s actions.
Stipe said on Facebook: 'Gpd is here now but says we can’t press assault charges even though it’s all on tape because she has no injury .. wtf .. he took her phone and shoved her she is a minor,' she angrily wrote.
家人是麻醉师，主要的case都是手术或需要麻醉的检查，他合作的医生里，有些医生是习惯性迟到自己的appointment，不会给任何理由就是晚来了，然后病人为了手术和检查一直fast无食无水的干等着，就是一直等着一两个两三个小时，他们麻醉师护士等也只能stand by，美国的病人比较听话，一般等得有怨气也不会发作，就个别情况下病人和家属会complain。还有case 进行到一半医生跑了去处理私人事情再回来的，令人咋舌。有的surgeon医德不好，受到complaint太多，但是基本上不会影响他们什么，因为对于医院来说，是他们带来收入，有过一个医生因为出过医疗事故加上平时record 不好（不respect 病人收到complaint 之类的）被suspend 了一段时间就有回来继续工作了。可能有点离题，只是楼主分享的这个新闻令我想到这些，这个新闻里的医生发作片段我不知道是不是真的如医生自己所说是有情可原，但总的来说在美国，病患还是处在弱势地位的。
国内的医生一对比那是可怜的狠，一天不知道要看多少病人，待遇还那么低。
应该不是很有名吧，可能我们这里人太多了。不知道是不是因为是诊所里面，不是医院里面，所以看一个病人钱也不多，所以只能尽量多看。
不公平啊
预约约束力应该对等
病人迟到可以取消看诊和罚款
医生迟到也应该罚款
按迟到的时间长短决定数额
多次不良记录取消行医资格
拜托读对了帖子再来发言。。。
社会经验吧，一看就挺垃圾的。当然高尚大的医生也不接这种病人。
单纯回复这句“没见医生出来吼病人的”，你没见过并不代表没有吧。
You really think so?
从来没见人发脾气